zenda User Reviews

zenda - school fees made easy
zenda - school fees made easy
Zenda Technologies Limited

Top reviews

Easy to use

Zenda makes managing school payments easy. The integration with the school canteen makes it easy to top up my children’s account as needed. The customer support is also great when you need it.

Response from developer

Dear User, Thank you for the kind words. We are continuously working to make parent's experience better. If you have any query or suggestions, feel free to share at help@zenda.com

Zenda

Today I asked Shorouk, one of the member of Zenda to help me with 2 issues that I faced. Both of them been solved within minutes.
So quick, polite and competent person.

Happy with the service πŸ‘

Response from developer

Dear User, Thank you for the kind words. We are continuously working to make parent's experience better. If you have any query or suggestions, feel free to share at help@zenda.com

Usability is a big issue

The app is okay but has serious usability issues. It’s very slow, notifications don’t show properly, the notifications icon in the app is always showing there are new messages when there are none, navigating between messages is clunky, there is no way to filter unread notifications, when you open an attachment, there is no obvious way to go back. Just to name a few!
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Response from developer

Dear User, we apologize for the inconvenience caused. Kindly drop us an email at help@zenda.com. We will look into the challenges you are facing in the app and help you with a resolution.

Zenda app

Excellent and very easy to use now no need to worry to go school to pay fees

Response from developer

Dear User, Thank you for the kind words. We are continuously working to make parent's experience better. If you have any query or suggestions, feel free to share at help@zenda.com

Exceptional Support and Timely Assistance

I had an excellent experience with the Zenda team, particularly Rema, who provided timely and professional assistance. The team promptly updated my son's school records and handled the process efficiently. Rema ensured everything was double-checked, and the payment plan was canceled without any issues. Their communication was clear, and they made the process smooth and hassle-free. I highly recommend Zenda for their exceptional support!
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Response from developer

Dear Roy, Thank you for the kind words. We are continuously working to make parent's experience better. If you have any query or suggestions, feel free to share at help@zenda.com

Great service

Awesome people very helpful thank you so much.responded promptly to my problem and helped me!!much appreciated

Response from developer

Dear User, Thank you for the kind words. We are continuously working to make parent's experience better. If you have any query or suggestions, feel free to share at help@zenda.com.

Excellent service ⭐️⭐️🌟🌟🌟

A very simple app to use & the Zenda team are excellent in resolving issues, especially with out of country payments. Proactive, available on WhatsApp and very capable to resolve any issues we encountered. 5-star service! πŸ‘πŸ‘πŸ‘πŸ‘

Response from developer

Dear User, Thank you for the kind words. We are continuously working to make parent's experience better. If you have any query or suggestions, feel free to share at help@zenda.com

Great app, even better customer service!

This app is great and the customer service team are even better with the level of support and patience they provide. I’d highly recommend this to anyone. The app itself is user friendly and easy to use. Thanks team.

Response from developer

Dear User, Thank you for the kind words. We are continuously working to make parent's experience better. If you have any query or suggestions, feel free to share at help@zenda.com

Great customer service

Very helpful and friendly team!

Response from developer

Dear User, Thank you for the kind words. We are continuously working to make parent's experience better. If you have any query or suggestions, feel free to share at help@zenda.com

Really impressed with Zenda

I have been using the app for a year now for school fees and activity payments. I am not patient or great with technology and the support team have always been fantastic. The only errors happen on my side!

Response from developer

Dear User, Thank you for the kind words. We are continuously working to make parent's experience better. If you have any query or suggestions, feel free to share at help@zenda.com

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