Broward County Libraries User Reviews

Top reviews

Latest update issues

The latest update has major bugs. The My Library section does not load (can’t see any results ever) and can’t request holds as a consequence. It is not my wifi as I have i tried this in multiple places and with phone data… nothing! Please fix soon!!!

Useless

This version of the app requires scanning the library card to login.
Well, I lost my card 5 years ago, and never needed it.
This is stupid.
Let people login with their card number.

Needs design update

App is fine, but it would be nice if it can get a whole new interface update like Miami Dade library did with their app. Apple wallet support would be awesome to have!

Horrible

Keeps freezing up . Have to remove and again upload the app to work. Next time use , same problem. Tried to change my profile, can’t do it . At least not in the app. Try to find locations timing, book due date .Ha best off luck , app frozen not responding!

Amazing and so convenient!

Love this app! There are many books I want to read and this app makes it so easy to look for available copies and even place them on hold. The app also helps with keeping track of what’s checked out and due dates. 5 stars easy!!

Barely functional

Very different from and not as usable as the website, which was also recently designed to its detriment. Can’t manage holds, can’t perform a basic search, and other features are missing. Freezes regularly. Whoever redesigned the app and the website around 2019 should be packing groceries or washing dishes, not designing apps. It’s not even consistent for showing or scanning your library card. Can’t believe they can’t get this to perform the most basic operations reliably.
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Works intermittently

So I dependable. Wi-Fi or no Wi-Fi…it is abysmal. Please fix so that it is useful to your patrons.

Cannot log in

I do not understand why I can log in on my computer and iPad but not on my iPhone. I use the same sign in for all and for the last few weeks cannot use my phone for the website. Most importantly I can’t show my card.

Log out still doesn’t work

SECOND REQUEST: Please fix this. Pressing the logout bar should clear the data in card number and passcode fields — it does not. Logout is only completed by backspacing through those fields. App should work better than website — it doesn’t.

Could be way better

Could be a better app for such a great service, love borrowing books from the library, when I have a hold ready to borrow I can only do it on a computer not through the app. Not super functional only useful to open ebooks I have in my borrowed items

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