Puzzle Wars User Reviews

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  • Not bad needs work

    Game is pretty fun, however the algorithm for getting the tiles needs to be tweaked or corrected. You can easily tell by the third to fourth round who will win the match.

    Developer Response

    Hi there! Thank you for reaching out to us. We are constantly optimizing, improving, and testing features for our game and gathering player feedback on these so we can create a game everyone will enjoy playing, so thank you for letting us know how you feel about this.
  • The game is a great idea but lacks in a huge way

    This game has a great idea with the fighting and matching, but your opponents at times or you will have a gross advantage. In this game you have a tug of war system each hero provides abilities. First thing awesome heroes with excellent abilities, but at times this can be deviating. If you try to strategize a good move against your opponent or for yourself your opponent can mess this up with the tug of war aspect. Biggest negative is that you and your opponents can use the power ups. Then at times one side will have an extreme advantage from the start as time goes your opponent or yourself will gain a gross amount of tiles for huge plays. An the other-side will have nothing or lack the ability to mount a counter in anyway. The best way to fix an issue like this is to expand the board and disable the ability of your opponent and yourself from acting on these as certain power up can be used twice like two green abilities can change the entire core of the strategy. An one of the yellow cards allow you to take the others power ups completely and this majority of the matches I played the this power up pushes them to the end where you have no ability to get your power ups back.
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    Developer Response

    Hello! Thank you for the feedback. We are aware of the concerns on the matchmaking in our game and are working to improve it. We hope you’ll stick around and we welcome any further feedback you may have. For any issues or concerns, reach us in game by tapping the Gear Icon on the Main page, then tap Support>Get In Touch.
  • Poor matching and not made for free play

    The opponent matching is HORRIBLE and favors the lower point opponents. I found that as I got further in the game, I started being matched with opponents that were up to 100 points lower than me, and they ALWAYS have the starting move. Also, If you win the round, you may get 10 to 20 trophy points but if you lose you lose 20 to 40 points! So playing is basically gambling where the house always wins!
    This game is not made for people that want a F2P! I started playing this game and got pretty far until I hit the point range below the 5th arena (around 800 trophy point) and found that the only way for me to hit the 5th arena (1000 trophy points) is to buy a bunch of bundles to get enough character tokens/cards to upgrade the “rare” characters to get enough power to win!
    I think my mistake was even starting to play in the first place, I’m likely gonna’ delete it.
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    Developer Response

    Hello! Thank you for the review! Would you mind sending your feedback to our support team? We'd love to hear from you! You can contact support in the game by tapping Gear Icon on the Main Menu, then tapping Help and Support>Get in touch.
  • Extra charge

    Y’all charged me today for a purchase I didn’t make. Now I have to cancel my cc and it’s going to be 7-10 days before I get my new one. It was a pre paid card so my money is in cyberspace for that long. I also had to change my Apple password. I have it set to where I have to put my password in for any charges. I did not approve any charges.
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    Developer Response

    Hello! Thank you for the review! We want to look into this a little more for you! Reach us in-game by tapping Gear Icon>Help and Support>Contact Us. Include your Game Id, the device you use and when did you encounter the issue. We'll do our best to resolve it. Thank you!
  • Fun and Stratege

    I like how every move can be a game changer and you can turn the tides of a match!
  • Unplayable

    With his latest update, the game is unplayable now. I go to make my move and he throws move up to the other side or does the different move or just randomly does something but not what I asked her to do.

    Developer Response

    Hi there! Thank you for reaching out to us. We are constantly optimizing, improving, and testing features for our game and gathering player feedback on these so we can create a game everyone will enjoy playing, so thank you for letting us know how you feel about this.
  • The update messed the whole game up!

    Literally since the update I can’t play the game. It just picks random spots when it’s my turn and then I’ll lose on the opponents next turn while I’m at full health. I’ve even spent money for one of the season passes (I know, I know). But I’m probably gonna go ahead and uninstall. Please don’t waste your time with this game.
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    Developer Response

    Hello! Thank you for the review! We want to look into this a little more for you! Reach us in-game by tapping Gear Icon>Help and Support>Contact Us. Include your Game Id, the device you use and when did you encounter the issue. We'll do our best to resolve it. Thank you!
  • Suggestions

    I don’t usually do this, but this game has good potential…

    Solid idea, but there are a few issues I see to where you’re going to loose people.

    1) game glitches way too much. I’ll be in the middle of a match and the game starts playing by itself, or I’ll finish my move and the “opponents” (we all know we are not playing actual other people) move is made immediately and all of a sudden all my players are on the other side of the field.

    2) keys take too long to generate. The games take about a minute or two to play and a chest is a minimum of 3 keys. Even with power-ups the keys take 15 minutes each to respawn! Ditch the keys and give the treasure bags a time limit based on rarity and offer speed-ups or the use of gems to open them.

    3) the ratio between trophies won and lost, is way too large. Also it’s not published anywhere if you win, how many you get nor if you lose, how many you lose. The amount is anywhere between 5-20 for a win and 20-50 for a loss.

    All in all a good base game, just some suggestions on how to keep people around a little longer.
    Also the ads are trash, get better ones or ditch them all together. 💪🏼
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    Developer Response

    Hello! Thank you for the review! We want to look into this a little more for you! Reach us in-game by tapping Gear Icon>Help and Support>Contact Us. Include your Game Id, the device you use and when did you encounter the issue. We'll do our best to resolve it. Thank you!
  • Fun game at first

    Fun game when your level is low but when you be better, you will get only gold bars and no gems to make a move while AI gets all the gems and little gold, gold bar no use when you need gems to survive, also in the heist, when you got better, game freeze when you decide your move and then you see your life bar disappear as if AI don’t want you to make move or skip a move, that’s not my Internet because when AI move, it never freeze. And all AI get is the best move and all we players get is no move, or app frozen when you make a move. If this is how this game progress im not recommending it but I give 3 star for now because i like The game. I will reduce more stars if there is no improvement to gameplay
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    Developer Response

    Hi, thank you for the review! We've forwarded your feedback to our developers. Thank you for taking out the time to send us your suggestions!
  • Great concept but bad execution

    I’d say it’s a fun and good PvP concept. However, the execution is pretty bad. The game leaves no room for true skill PvP as they way the boards organize in the first 2-3 turns dictate how the game plays out and who wins. There is little to no back and forth. In some cases, you have to either be ridiculously dense or misclick badly to lose. That takes away the competition essence of the game because there is no competition at all. You should look at your tiles generation to make things more balance. As it is today, the game is not great
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    Developer Response

    Hello! Thank you for the review! Would you mind sending your feedback to our support team? We'd love to hear from you! You can contact support in the game by tapping Gear Icon on the Main Menu, then tapping Help and Support>Get in touch.

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