Only works occasionally
Bought this base specifically for the anti-snore technology but it only works on occasion. I snore every night and it rarely goes into snore position. Have contacted Customer Service several times to ask them how I can improve the anti-snore “detection” and I keep getting the “they are updating the app soon”. Have tried everything. Reloading app. Turned up microphone. Kept it off airplane mode. Check the Bluetooth every time I turn it on. Also, why are there 3 different slides to turn in the microphone? And one of them directs you to the “guide” where there are no instructions related to the app. Please fix whatever the issue is or better educate your customer service team to help!!!
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