The app seems unfinished and poorly optimized. Having to open a link in an email that then navigates to the App Store which finally lets me open the App sets the stage for a poor start. Following this, the app will often freeze when running through the facial and visual checks. Once you are able to watch the trailer the phone will not return to vertical orientation which makes typing out a response an utter chore. As for the surveys, I think there needs to be a summary question. If I watch a trailer that detracts from the movie there isn’t a space to record these observations. An AI algorithm could easily sort through and catalog those responses so I don’t think it is an issue in effort just for thought.
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