Leave a Review Hennepin Arts
Cannot load my tickets
I have a show soon. Where’s the fix?Updates that need work
Garbage
App is mostly worthless. Rarely can I get the view ticket and download to work. I’ve deleted the app and reinstalled. Logged on and off. Sometimes doesn’t update your personal profile for months.Timmy the tin tin😜
Not sure why it can’t get fixed
Same issues as others report here with a complete inability to view or download tickets on the app even though in all communications they push you to the app. Have to go thru the mobile browser to view tickets. With issues going back months with multiple app updates since, it’s worrying still have these issues; it just builds the frustration.Show lessDanDDP
Doesn’t Connect
When it works, it’s great, but it’s about 30% of the time. To be fair, anything connecting to Ticketmaster is bad news . For the #1 ticketing site, it’s astounding that they can’t figure it out.
Most common error message:
Something went wrong...
The data couldn't be read because it isn't in the correct formatShow lessKittyscratches
Exchanging tickets
I am so frustrated and am not able to get any help online or by phone.
This is a HORRIBLE system!!!!!Angery season ticket holder
Why does this exist?
Was told I needed to download this app to receive my ticket…which went straight to my Ticketmaster account on the Ticketmaster website anyway. Seems like a data harvesting scam to make you accept another useless app.Anonymous195386
Updated app doesn’t work at all
Will wait for another “new” app before downloading again.Kffan77
Very buggy
Errors for over a month. Can’t get my tickets to update when I exchanged dates.Az Adler
No longer works
Now get error message “data can’t be read because in the wrong format”. Sent a message over to support and no reply. I guess the best option is to just use browser on phone and save into wallet. Can’t access anything from app for tickets anymore.rock612
Does what it needs to do
Was able to log into ticketmaster account and download tickets to my apple wallet, so it did what I needed it to do. Concerts/events are listed in chronological order, which seems reasonable. Don’t worry about negative reviews, just enjoy the show!Siobhan 24
