Leave a Review Cincy Library
Spins, lots of errors
This app is awfulLizzzzzzS
New app
Not an improvement. New logo does not show up as designed on app page. Font too large and childish looking. Slow with several circles before page appears. Site appearing length-wise instead of width-wise. Preferred old app.jojojo20211
Bring back the old app
I use the Library app frequently and have tried to get accustomed to the new app. I still am not comfortable with it. It feels awkward even after a couple of months. I especially dislike that it won’t rotate to landscape view.
Bring back the old app!Ohio238
Awful
2 stars simply because it exists and you can still place a hold. In every other respect I really dislike this app. Bring back our loved functional previous app-the red one.AcesPlaces
Horrible
Maybe the worst app I’ve ever used. Bring back the old one.Cravon321
Need to support multiple cards
I used the old app to manage my kids’ accounts as well as my own, and the new app (and the web page) make this really difficult. At least my web browser remembers all our library card numbers, but this app doesn’t do that, so I have to go dig up that information every time I want to switch between accounts. I wish this had the same functionality as the Libby app, where it simply asks you what card you want to use put things on hold.
I also wish it would maintain filter settings. Ex: I use Libby/Overdrive for eBooks, so I only want this app to display search results for physical copies, not digital. And with Libby, I can set a search filters for Juvenile books, and it will keep that filter setting until I change it.Show lessknwd
No Improvement
Previous app had a more intuitive UI and quicker to get to desired functions.Yesterdayinnewyork
Self Checkout Removed????
Why remove self checkout during Covid? Makes no sense. New app looks nice but without self checkout....2 starsYellow lover!
Terrible update
Why do places feel like they have to update their apps when they are working perfectly fine? I hate this update and may use the library less because this is hard to navigate. Also, as someone else said, how do I see my son’s account now? Did you actually test this with users????Tasked fan
No option to add multiple cards
I have 2 library cards and I had to create a separate account for each card and log in and out to see what is on each account. That is way too clunky. I preferred the functionality of the old app that allowed you to toggle between cards within 1 login account. Please fix this!Mandy OSU
