Smart Printer App User Reviews

Top reviews

scam

i tried it out and decided it was not for me. i canceled the subscription but the got paid for yearly subscription anyway.

Response from developer

Dear user, we appreciate your feedback. We are sorry for your bad experience with our app. If you have any questions, please feel free to contact our customer support support@dpintelligence.com.

Do not use this app

Do not use this app, it takes £49.99 from your bank as soon as you open it and subscribes you without any explanation!!
I’m now trying to get my money back for an app i cancelled within 2 minutes of opening!!
Absolutely shocking!!

Response from developer

Hi, mjklnmbtyjvfy,we are very sorry that you have encountered problems in using our products. We are using the subscription feature provided by iOS. If you have a subscription, you can find it in your Apple ID Settings -> Subscriptions. If you no longer need our service, you can cancel it at any time. If it is not listed here, you are not subscribed to our app. Let us know if you need help and we'll do our best to support you. support@dpintelligence.com

Scam company

Scammed me out of $50, waste of time and patience

Response from developer

Hello, Senpai Rehd! We are very aware that our applications must comply with relevant laws and regulations and business ethics. We promise not to take any fraudulent actions, please rest assured to use. Sorry, we didn't understand the problem you expressed, can you send detailed instructions to support@dpintelligence.com, we will deal with it as soon as possible.

Need a refund

Took my money when I didn’t even want to purchase now trying to chase a refund

Response from developer

Hi, itsemslol2020! We are using the subscription feature provided by iOS. If you have a subscription, you can find it in your Apple ID Settings -> Subscriptions. If you no longer need our service, you can cancel it at any time. If it is not listed here, you are not subscribed to our app. Thank you for your understanding and support.

I'm happy if my set up is succes

But I don't know everything

Response from developer

Dear user, we appreciate your feedback. Please describe your problem in detail and contact us at support@dpintelligence.com, we will be happy to help you.

Instructions unclear

We were unable to scan an email from our brand new HP 9120E, which it says will do.

Response from developer

Dear user, we appreciate your feedback. Please describe your problem in detail and contact us at support@dpintelligence.com, we will be happy to help you. We are very sorry that you have encountered problems in using our products. Thank you for your understanding and support.

It stole my money

It stole my money the moment I opened the app!

Response from developer

Dear user, we appreciate your feedback. The fees we charge help us invest in the development and improvement of the app, providing you with a smooth and enjoyable user experience. We're always working on new features and enhancements, so stay tuned for exciting updates! We are using the subscription feature provided by iOS. If you have a subscription, you can find it in your Apple ID Settings -> Subscriptions. If you no longer need our service, you can cancel it at any time. If it is not listed here, you are not subscribed to our app. Thank you for your understanding.

Fraud

Guys,
Scammer, took money out of my account twice usd 70 in less than an hour apart and reported to my bank. Luckily they stopped the second transaction. Do not use this app it’s fraud!!

Response from developer

Dear jasmine.el, we guarantee that our application is formal and legal. We will uphold the principle of good faith, strictly abide by relevant laws and regulations, and will not deceive users. Can you describe in detail the issue you are experiencing and contact us at support@dpintelligence.com?

The new

I’m so

Unhappy

Took money out of my account instead of free trial . Tried to contact and no response

Response from developer

Dear customer, i’m your exclusive customer service agent Ella. We are very sorry for the inconvenience caused by the problem you encountered. In order to let you experience our products better, we provide a 3-day free trial period. Hope you can make a decision before the trial period ends. Our app is a paid service. If you no longer need our service, you can cancel it at any time. Please check whether your network connection is normal, and make sure you have entered the correct contact information, let us know if you need help and we'll do our best to support you. support@dpintelligence.com

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