Dolandırıcılar
“Sana Özel Kampanya” adı altında kampanya bildiriminde bulunuyorlar. Harcama yaptıktan sonra da belirtilen tarihte ödül yüklemesi yapmıyorlar. Mail attım dönmeye tenezzül bile etmediler. Kurumsallıktan çok uzak merdiven altı ön ödemeli kart hizmeti sağlamaya çalışan şirket. HARCAMA YAPMADAN İKİ DEFA DÜŞÜNÜN!!!
They notify about a campaign under the name of “Special Campaign for You”. They do not upload the reward on the specified date after spending. I sent an e-mail, they did not even bother to get back to me. A company that is far from being corporate and tries to provide an prepaid debit card service. THINK TWICE BEFORE USE!!!Okn_Okn
Developer Response
Merhaba, UPTION ile ilgili bir sorun yaşıyorsanız Çağrı Merkezimiz (+90 850 724 0 878) ile iletişime geçmeniz halinde size yardımcı olmak isteriz.Customer service is clueless / app is convoluted
While they were quick to respond they didn’t seem to understand their own app. We needed to send money from the U.S. to Turkey for a contractor we had hired, but was unable to do so. Reached out to customer service for help. They kept asking for information that wasn’t in or part of the app. They weren’t able to provide any support in regards to the transfer and recommended I used RIA institution before trying to resolve the issue. Which isn’t part of the app nor could they explain what that was either. They also claimed that I didn’t need to make an account to send money….but I saw no other way around it. Why they would even suggest that was behind me since it didn’t resolve the issue. I wouldn’t trust this company to handle money. The whole situation seemed odd. We were just trying to do a simple transaction. They closed the ticket randomly. So the issue was never resolved. Can not recommend.Fix Your App -
Developer Response
Dear customer, can you please contact us on our call center (+90 850 724 0 878) or WhatsApp support line (+90 532 010 10 65) regarding this issue?Country’s error
Hi I am from Iran and live in turkey. When I want to verify and activate my account the application ask me a where are you from and there is no Iran to choose. Please add Iran to your app .Mahbod hosseini
Developer Response
Hello, unfortunately, Iran citizens cannot become a member of UPTION.Özbekistan
Özbekistandaki alıcılarla ciddi sorun yaşanıyor.özbak_kral
Developer Response
Merhaba, sizlere yardımcı olabilmemiz için lütfen bizimle +905320101065 numaralı WhatsApp destek hattımız üzerinden iletişime geçer misiniz? Sağlıklı günler dileriz!
