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Charging
We took a long distance trip to Montana. All Along the way charging was a challenge. One charger had been vandalized. Two of the plugs did not work due to no cables. The Tesla charger worked well after we learned how to attach to the charger that had an adaptive mode (Tesla’s). It also meant a lot of wasted time. Some chargers were not identified by company and had to call. Along the way I had to get several apps, which meant several apps now have my charge card information. I hate that. Each stop was a learning experience and not a great one. Several were no better that a home outlet. Please take those choices off the system as they are literally useless. Also each one was different in how to use, how and when to attach. Etc.
No matter what you say when selling the car charging is a huge waste of time and a huge level of frustration. Until you get these issues solved I will not recommend an EV to anyone for any type of distance travel.Show lesslalsjan
Useless Gimmick
Rarely does the software do what it should. For example, issue a command to unlock the door and you have about a 20% chance it will complete….and if it does, it’ll take 10 minutes. The app will not stop nagging me about updating the software in my car, but updating is not just selecting ‘Upgrade’. I don’t know what the process is, but it’s something like open the driver’s door, turn on the left blinker, flash the headlights 3 times, connect to the car WiFi (which is NEVER used), turn off Bluetooth, take off one shoe…..and maybe if you are willing to sit there long enough the upgrade may start. It’s all just completely useless and gimmicky. We all want an app when we first purchase, then never use it again. I have had the ability to view the image around my vehicle for 5 years….I’ve used it once. If I could actually depend on the app to complete anything, and in a timely manner, perhaps it would be less gimmicky and more useful.
UPDATE:
I finally removed the app from my phone. It clearly states that it tracks your location. Now the notifications are popping up about buying tires and upgrading my service - nothing related to the status of my vehicle. After years of having the app, I just don’t use it.Show lessMike Benton
US Spec 2024 x3
Remote functions and 3D camera features won’t work in in Ramstein area. BMW North America said it should work in Germany yet BMW AG Connect drive says it won’t because US SPEC. BMW NA says that they need to open TSAR but dealer thinks they would have to pay for the telematics box to be swapped and once I return to US it probably needs to be changed again. Drove to Luxemburg and privacy app and everything updated and all the remote features worked. I sent proof to both NA and AG that vehicle operates as designed out of Germany. Their excuses is always my car is designed for US market. My 2024 X5 all app remote features work in Germany so it doesn’t add up. It’s Germany for sure that is doing something to avoid the vehicles from connecting. It makes no sense since it’s a German brand but BMW AG is supposedly a separate company. Make it make sense ! A brand new paid off vehicle that isn’t 100% and can’t be used to its intended potential. Such a waste of money. Still no resolution from neither side… I’m going to drive to Mannheim and Switzerland in hopes I can achieve the result of the other review on the page… as soon as we crossed back into Germany nothing worked so maybe this review will help them fix the issue so I can enjoy my vehicle as intended.Show lessLoneWolfBMW