Bambuser Digital Clienteling

Tailored shopping experiences

Shopping

Free

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Details about Bambuser Digital Clienteling

Released
Updated
iOS Version
Age Rating
Size
Devices
Languages

March 24, 2021
October 6, 2024
15.0+
4+
55.17MB
iPhone, iPad, iPod
English
French
German
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Developer of Bambuser Digital Clienteling

Bambuser AB

⭐️0 / 5

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📼6 scs

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Version History of Bambuser Digital Clienteling

1.19.3

August 28, 2024

In this release we have implemented - IP Blocking - Re-design of call details - Bug fixes

1.19.2

July 22, 2024

This release includes: - Update Livekit version to 2.0.5. - Improve memory and energy optimisation on call. - Enabling of Crashlytics for the target. - Minor Bug fixes.

1.19.1

May 6, 2024

This release includes: - Bringing new look to our app icon - Bug fixes and general improvements

1.19.0

April 24, 2024

In this Release, we have implemented - Safety Blur functionality - Showing accessory view in Organisations page only for selected organisation - Added Privacy Info - Bugfixes

1.18.0

March 26, 2024

This version contains bug fixes on the following - Resetting Firebase environment - Un-register available agent when logged out from the app

1.17.3

March 6, 2024

This version contains bug fixes on the following - Product Hydration - Agent availability messaging

1.17.2

February 27, 2024

We have fixed the issue in product search when price model was not available.

1.17.1

February 12, 2024

Fixed call forwarding issue along with some minor improvements in performance.

1.17.0

January 2, 2024

Introducing Screen sharing Possibility for agents using the iOS app to screen share their iPhone/iPad screen to the shopper during the call.

1.16.0

November 7, 2023

Introducing Intelligent Routing Say goodbye to the chaos of ringing all available agents at once! Our latest update supports Intelligent Routing, which elegantly distributes incoming drop-in calls to one agent at a time. Activate this feature for your organization by contacting your Bambuser representative. Enjoy a streamlined, responsive approach to customer calls today!

Description of Bambuser Digital Clienteling

Use the power of this app to connect with your customers one-on-one and boost your sales. CONNECT • Leverage the power of video to meet face-to-face with your customers online, wherever you may be. • If text-based communication is needed, live chat is always available during your video call. SEARCH & DISPLAY • Sync the app with your inventory management system to seamlessly search for and share product information, including name, price and images in real time. • Quickly preview full product information and ensure everything looks right before details are shared with the shopper. HIGHLIGHT & INFORM • Display multiple product variations in a single view, giving remote customers a shopping experience similar to being in store. • Showcase key selling points using expanded on-screen product views. • Use shared screen to compare products and help customers make purchase decisions faster. • Highlight specific features on screen to focus the conversation on the most relevant information. BOOST SALES • Easily add items to the customer's cart. • Direct the customer to your website's secure checkout smoothly and stay on the call to provide support through a mini-player view. • Finalize the interaction by forwarding your chat contents along with product information to your customer via text or email. The Personal Video Commerce mobile app enables you to provide the best and most personalized e-commerce experience to your customers, wherever you are.

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