POWERUP 4.0 User Reviews

Top reviews

Cannot connect dart 3.0

I try to connect dart 3.0 and it doesn’t show in Bluetooth settings.

Response from developer

Hi, thanks for your feedback. Please tell us more at support@poweruptoys.zendesk.com about the module's connection to your smartphone through our support team.

Bug?

Cannot access the hangar without internet connection.

Probably my greatest rc purchase of all time

I have had a power up 4.0 for about 4 years now and it has seen a lot. This plane has flown like 500 feet in the air and lost connection due to high winds, sent into around 10 different power lines, stuck in trees for weeks with rain, and stepped on by a 9 year old. This plane still flies great but I have had to glue the seam in the frame once and replace the foam nose.
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Can’t connect to plane

I followed the instructions online EXACTLY and yet when I get to the app screen with “Find My Plane” I tap the button and nothing happens. The button is fully unresponsive. I have restarted my phone, turned off and on the plane, and yet nothing. My partner also downloaded the app and tried on his phone and he had the same issues. So disappointing.
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Response from developer

Hi, thanks for your feedback. Please tell us more at support@poweruptoys.zendesk.com about what happened to the module through our support team.

2.0.10 fixes the email signup issue

Now that the app works again this back to a 5-star experience. Thanks for the quick bug fix turnaround!

Response from developer

Hi James Thanks for your feedback. Please be sure to update to the current app version., should fix the issue you reported. All the best Shai

Recent update is broken

The most recent app update (2.0.6) has a broken email sign up process that locks me out of the app. Whatever I type is immediately cleared out. I’ve used this product before, and it is amazing when it works. This review is about the iOS app itself to let the devs know that there’s a problem.

Response from developer

Hi James Thanks for your feedback. Please be sure to update to the current app version., should fix the issue you reported. All the best Shai

More info

This thing is great! But the one problem I have is that the instructions don’t show how to replace a propeller. Now I’m stuck with a hairy plane! If you put how to change a propeller in the instructions I will give freely 5 stars, but until then, this is my review. Other than that, everything is great! Highly recommend.
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Response from developer

Hi. Thanks for your feedback. You may check our help center about changing the propellers: https://poweruptoys.zendesk.com/hc/en-us/articles/360055750712-Replacing-a-damaged-propeller-on-your-POWERUP-4-0 Warm regards, John

Can’t sign up

Sign up goes into some weird cycle whereby it flashes and deletes what I type in for name. So no way to sign up. No way to use app. Worthless.

Response from developer

Hi Jayson. Thanks for your feedback. Please be sure to update to the current app version., it should fix the issue you reported. Warm regards, John

Can’t even use it.

The new update has forced me to sign up with e-mail. It says it sent me a code but it never shows up and there’s no alternative, like a text. I just want to fly my Powerup.

The new update is frustrating

The new update forces the user to create an account, and then the app requires a wifi connection, which I don’t have when playing with my airplane. The app is also laggy on my device, which it wasn’t on the previous update.

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