Just upgraded a few days ago but working great
I was a bit concerned about making the move to the Sparklight TV streaming solution given the reviews on the iPhone app. But after getting 3 TVs setup and working, the firetvsticks and remotes are working better than I expected. I am not using the iPhone app as my primary TV/streaming controller- using the firetvstick remotes for that (as that is how the system is designed).
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Unstable, unreliable app
This Sparklight app constantly loses synch requiring us to change channels and select “Go Live”, or sometimes exiting the app altogether. This happens way too often, several times each day (“Beep-Boop-Beep-Boop” is so annoying!)! When first starting the app we often need to wait 5 to 10 minutes for the channel lineup to refresh as well.
This happens on each AppleTV with Sparklight (we have three in our house). And it’s Not network related. Our network connection is strong at all TVs, and all of our other app (I.e., Max, Prime Video, Netflix, …) function just fine.
This clearly is a case of a half-baked app.
Sparklight - take the time to FIX your App!!! Know that I do have options - I.e., Hulu, YouTube, etc., and they all are becoming more interesting each day your app behaves poorly!
This happens on each AppleTV with Sparklight (we have three in our house). And it’s Not network related. Our network connection is strong at all TVs, and all of our other app (I.e., Max, Prime Video, Netflix, …) function just fine.
This clearly is a case of a half-baked app.
Sparklight - take the time to FIX your App!!! Know that I do have options - I.e., Hulu, YouTube, etc., and they all are becoming more interesting each day your app behaves poorly!
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Won’t even take my username and password…
… tells me everything I need to know.
Limited Usefulness
Works ok, but only in the house within range of the modern. Your out of luck if you are away from home with time to kill and want to watch a tv program. I have televisions to watch at home, if the modem drops both are out.
Unable to stream any longer
The app is terrible and you can no longer stream any continent, recorded or live from your mobile device. I will be switching to spectrum as a result.
Streaming Problems
I have been trying this service for about 14 months. Sparklight Streaming is inconsistent on my TVs, iPad and IPhone .I constantly receive connection error messages to include “must be in the home to watch this” but my internet is not the problem. All my other apps operate, just fine without any interruptions. Moving on to a better and more reliable option:
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Barely works.
App keeps losing connection to networks. Doesn’t work on Fire TV Stick, iPhone or iPad on your own home wifi. It doesn’t let one restart a program. When watching a show it restarts after getting two thirds through it. Overall this is a poorly developed app and needs to go back to the drawing board. With as much as you pay to watch cable tv with this app you think it would work. App still not working on iPhone as of 18 April 2023 and barely working on the other platforms. If possible I would rate it zero stars.
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Switching to Dish
We were told Sparklight was switching all TV to this app. I was super supportive. We have 1tb download speed. The app has been garbage regardless the streaming device we play it on. It freezes, gives a dumb bee bob error message and tries to say “it’s probably your internet” which by the way is offered by Sparklight. So, to test it I open three other streaming apps that work flawlessly like Hulu. Even in 4K they work awesome.
Sparklight does not deserve a TV business if it can’t invest in the basics of streaming stability.
Do yourself a favor, until they fix it, choose another TV service. I am a digital app expert and know the real problem is an under invested app.
Sparklight does not deserve a TV business if it can’t invest in the basics of streaming stability.
Do yourself a favor, until they fix it, choose another TV service. I am a digital app expert and know the real problem is an under invested app.
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Barely works.
App keeps losing connection to networks. Doesn’t work on Fire TV Stick, iPhone or iPad on your own home wifi. It doesn’t let one restart a program. When watching a show it restarts after getting two thirds through it. Overall this is a poorly developed app and needs to go back to the drawing board. With as much as you pay to watch cable tv with this app you think it would work.
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Very unstable
This app is very unstable. Over an hour it may pause several times. Might even exit to having to open app again or get a screen that says “bebop bee bop something went wrong”. Sound will cut out for a couple seconds. No where near as user friendly as the box. I use Apple TV as my platform. I get 450 mbs cable speed. I get same issues on 2 TV’s; one direct cable connection the other Wi-Fi. I don’t have any of these issues with other apps i.e. Prime, HBO max, Netflix etc. I’m going to try Apple TV which has all but 1 Channel I watch. Sparklight TV app needs serious work. I can’t imagine HBO max releasing such junk as this.
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