Leave a Review Cleaner
Good app
Good app
Good appMithu 9
Developer Response
We're glad to hear that you find our app helpful. If you have any suggestions or anything specific you like about the app, feel free to share them with us at support@applavia.com or use the "Contact Support" or "Report a Problem" sections in the app's settings screen.Product
Easy to use & the yearly subscription isn't bad eitherButtons & Bow
Developer Response
Thank you for your positive feedback! We're glad you find our app easy to use and appreciate the value of our yearly subscription. If you have any suggestions or questions, please contact us at support@applavia.com. You can also use the "Contact Support" or "Report a Problem" sections within the app's settings screen.Cool and nice
I don't knowYoutube bttom
Developer Response
Thank you for giving us a 5-star rating! We're excited to hear that you find our app cool and nice. If you have any feedback or suggestions, please contact us at support@applavia.com. You can also use the "Contact Support" or "Report a Problem" sections within the app's settings screen.Cool
It’s not bad but it is asking for me to buy it constantlyXalem2415
Developer Response
We apologize for the inconvenience caused by the frequent purchase requests. We use these requests to support our app development and provide you with the best cleaning service possible. We offer a premium subscription option that removes all the ads and purchase requests and unlocks exclusive features. We're working on refining our approach to provide a more seamless experience. If you have any specific suggestions or if there's anything else you'd like to share, please feel free to let us know at support@applavia.com. Additionally, you can use the app's settings screen to access the "Report a Problem" or "Contact Support" sections. Thank you for choosing our application.Terrible :
Firstly, The app gives you a series of videos or pictures to select which one you would like to delete. Its not like I can't do that in the app photos you can literally select the photos you would like to delete.
Secondly, It just selected all my photos and now half of them are gone. This game is absolutely Terrible Don't purchase this game take it from me.Show lessgfjhjgdjhgcjghcjhgdjhjd
Developer Response
Apologies for the inconvenience. We're investigating the unintended photo selection issue and are committed to improving the app. When deleting photos in Cleaner, they go to the 'Recently Deleted' album for 30 days. If you've lost photos, you can recover them within this period. For further assistance or details, please contact us at support@applavia.com or use the 'Contact Support' or 'Report a Problem' sections in the app's settings. We appreciate your feedback.First rate product
Very useful program and easy to use! Five stars.🤩 ThanksTlect
Developer Response
We are grateful for your kind words and the five-star rating you bestowed upon us. If you encounter any difficulties or have any suggestions, please do not hesitate to contact us at support@applavia.com. You can also utilize the "Report a Problem" or "Contact Support" sections in the app's settings screen. Thank you for selecting our app, and we hope you have a fantastic day!Very upset
I tried to delete some of my videos, a.k.a. My copy ones. And it got rid of all of them
I am very upset with this, and when I went to my recently deleted they wasn’t there I’m very upset with this I had over 100 videos now I only have 10／(^ x ^)＼tffgbbfj
Developer Response
We apologize for the trouble you faced. Here is how the deletion process works: When you delete videos or photos in the Cleaner app, they go to the "Recently Deleted" album in your device's photo library. They stay there for 30 days and use your device's storage. You can recover them from this album within this period. If you delete them from the "Recently Deleted" album, they are gone forever. We do not store your data on any external servers. If you ever have any questions or need assistance, please don't hesitate to contact us at support@applavia.com or utilize the "Contact Support" or "Report a Problem" sections within the app's settings screen.Why I gave you five stars
It is so easy to clean my storage. I have so much storage and I need to clean off and this helped me a lot. Thank you so much.Jaepnsantos
Developer Response
Thank you for your kind words and your five-star rating! If you have any suggestions or encounter any issues, please don't hesitate to contact us at support@applavia.com. You can also use the "Contact Support" or "Report a Problem" sections within the app's settings screen. Thank you for choosing our app. Have a wonderful day!Do not get.
I installed it and it is not doing anything to my storage. Also it seemed to of made my iPhone slower.Beachsurfer1
Developer Response
We apologize for any inconvenience you may have experienced. We would like to investigate why the cleaner app did not reduce your storage usage or free up the expected amount of space on your device. Please provide us with more details so that we can assist you in resolving these issues. Please contact us at support@applavia.com or utilize the "Contact Support" or "Report a Problem" sections within the app's settings screen. Thank you for bringing this to our attention, and we look forward to assisting you further.Free trial requires card info.
You can’t even use the app or free trial without giving giving them your card information and it mentions nothing about that until you’ve wasted time downloading the app. An app this simple should be free or in the very least be a little more transparent about the fact they require access to your card info to get the free trial. They know you’ll probably forget and therefore get money out of you. Scam.Show lessOnly for 5s and up
Developer Response
We apologize for any confusion. Requiring card information for a free trial is a common industry practice to provide a seamless transition to a paid subscription for those who wish to continue using the app. Please note that we do not have access to your payment details. Apple securely handles all subscription and payment information, putting you in control of your preferences. If you ever need assistance managing your subscription, you can easily do so through the App Store. Your card information remains inaccessible to us, and your privacy is a top priority. If you have any further questions or concerns, please contact us at support@applavia.com. You can also use the "Contact Support" or "Report a Problem" sections in the app's settings screen.
