Leave a Review Trust
App Crashes while going to cards menu
I recently added new debit card to my account now I cant access it becuse the app crashes.mdarikrayhan
Pearl
Very useful. But frequent compulsory password change is bothersome, also not that necessary.Kathaisha
Developer Response
Dear Sir, thank you for your appreciation. It means a lot to us. Please stay with us so that we can make your banking experience better over time. ThanksFace ID
Need Face ID unlockIzaz Ahmed Sakib
Developer Response
Dear Sir, We thank you for your interest in our app & the inconvenience is deeply regretted. For better assistance, please share the difficulties you are facing with app.support@tblbd.commade our day to day life very easy❤️
this app is very easy and convenient to useTasfiah Raya
Developer Response
Dear Sir, thank you for your appreciation. It means a lot to us. Please stay with us so that we can make your banking experience better over time. Thanksফালতু
আপনাদের এতবড় একটা প্রতিষ্ঠান, সাধারন একটা অ্যাপের সমস্যা ঠিক করেন না।
(IOS এর এপ থেকে NPSB করা যাচ্ছেনা)TanvirDeshi
Developer Response
Hi, we are sorry that you're having issues with the app. Can you write to us at app.support@tblbd.com. Kindly include a description of the issue you are facing, your IOS version, and your app version. We will investigate immediately & solve the issue.Bad support team
Chasing for registering the app for 3 weeks now from UK. Awful system and support team. They sent email to call, when I call they say to email!Shami321
Login issue
I have tried with correct password which it didn't accept
Then I had to do the reset option where it says can't use old password 😒
Now I am locked out
Totally humiliated!Login issue 844
Developer Response
Hi, we are sorry that you're having issues with the app. Can you write to us at app.support@tblbd.com. Kindly include a description of the issue you are facing. We will investigate immediately & solve the issue.Worst bank and worst app
Useless buggy foul app. Foul bank and system. Terrible. Don't open account in this bank. Uselesshkm sadek
Developer Response
Hi, we are sorry that you're having issues with the app. Can you write to us at app.support@tblbd.com. Kindly include a description of the issue you are facing. We will investigate immediately & solve the issue.Very bad update
In last update you have added NPSB and now somehow all my BEFTN beneficiaries are gone.
Once you are not ready with a product, why do you push it on production?
Fed up with trust bank and this app.
Very sadEfaz Dipon
Developer Response
Hi, we are sorry that you're having issues with the app. Can you write to us at app.support@tblbd.com. Kindly include a description of the issue you are facing. We will investigate immediately & solve the issue.Fund transfer problem to other bank
In spite of having BEFTN beneficial account already added, the page was blocked by showing alert message.
After updating to new version now getting added beneficiaries account but still showing the alert message “no beneficiaries added”
Could you please have a look on it?Monir Zzaman
