Keeps closing out
Whenever I try to use camera or access photos it closes out😩KaarmaDlite
Won’t even let me connect my first tracker
Stupid app is so underdeveloped that I can’t even add my first device. Want my money back now it’s so ridiculous and so unsophisticated their app is just so depressing and sad how undeveloped it is waste of money waste of time trying to tag them to the app I’m so irritated I’d rather have tile and spend extra money unfortunately I don’t have the money but my children lose their many times.pissx100
Meh
I guess yeah you can find your stuff but the app is literally a blank screen. It’s such an easy fix I don’t understand why they haven’t corrected the problem.Ttttrrrrrttt
Good app
This app is pretty decent. I am usually on the fence with Onn Products. You can find your items if you can’t find them and I also like this that you can make alarm if you go out of range.
I have to give it 4 stars because the it is not dark mode friendly. If you have dark mode enabled. You can’t see all the text. Because the app is in a light mode which makes the text white and unable to read. So Onn or app developer, if you are reading this, please fix this problem.Pacmanplus92
Doesn’t work
App doesn’t load or work for keys. Useless so far need refund.Architectlink
Astonishingly Bad
Where to start? As other reviewers have noted the app itself is hilariously buggy — the app’s own thumbnail often doesn’t show any logo, dark mode makes all the text disappear, the toggle options have opaque names and no explanations, the double-click feature to make the connected phone ring also inexplicably initiates a recording feature so you can listen to bad recordings of the app’s ringtone later, the graphics are super low-res and fuzzy in a “I’m 14 and only had access to torrented Photoshop 7” sort of way, etc. That’s all bad enough if, but might be worth suffering through for the savings if the trackers actually worked. But they don’t. Out of the package I’m setting up now, one never worked at all, one worked for a few moments but lost and never regained connection, and one appears to be working “normally,” though clearly that’s not saying much and I’ve no idea how long it will last. Obviously I’ll be returning the whole lot of them to Walmart; they aren’t worth even the hassle of having them replaced under warranty. A truly awful product that might as well be a scam.Eldfluga1
Batteries, batteries, batteries
Batteries were already dead when I first open the package. Replacement batteries only lasted three days. Other than that they seem to work the way they are described.F. M. 99.1
Batteries are old . representative ignorant
I just called in to onn brand tracker devices, I could not get the trackers to pair with my phone an iPhone and so I called customer service, The representative knew less about his product than I did and I actually bonded the device to my phone and eventually to my keys and so forth... when I asked the representative to send me a fresh battery since I had just removed it from its packaging as a Christmas gift to me from my boyfriend, and because The device's battery should have been fully charged and operable,I asked him to send me a battery, he told me that I would have to "go to Walmart with a receipt,"and Walmart would supposedly provide me with a battery!! I replied to the representative that I would never go to the person who gave me the gift and asked them for their receipt! that that would be humiliating to both me and my friend who gave me the gift, I said that that would be very rude of me to ask the person that gave me the gift For his or her receipt, from a Christmas present, I asked to speak with a customer service supervisor to reason with him about how that would be a very humiliating and embarrassing request for both myself and my nice friend who gave me a gift the representative hung up on me!!! I will not purchase another on product and I will tell my friends who are considering a purchase of on products that I do not recommend them and that their customer service representatives are rude and have no sense of what is morally right and wrong, and if the battery is more than half dead when I'm taking it out of the packaging then I would say that their manufacturing and customer service procedures process are not very good, and do not reflect any sense of moral right and wrong, I would not purchase another on product unless absolutely necessary, and I'd certainly make sure that whatever you buy is fully functional before I would purchase it, because I knew more about the trackers than this customer service representative and he was of absolutely no use whatsoever and was very rude in hanging up the phonesusan goss
Epic fail
I don’t know why I thought Walmart was going to start doing decent electronics. This is the worst final product I’ve ever seen!! Amazed to see it’s existed for over a year and the app is literally unusable 😂 amazingly badpkmgofuxkyourself
App worked until I needed to find my keys
Now the app comes up and everything is blank. No update needed. What a bust.Kryssygyrl
