User Reviews: Jeevee

Jeevee
Jeevee
Jeevee Health Pvt. Ltd

Top reviews

  • Attractive online shop.

    I like jeevee online shop especially it's customer care and prompt services. Nice packaging to deliver goods.
  • Easy and convenient

    Great app, easy to use.
  • Bad delivery

    2 stars are only for the concept of online consultation. App is fairly easy to use. But everything else is really not up to the mark. It takes forever to talk to a representative. Then the delivery takes forever to arrive. Delivery person has no idea where to come even when I call & explain.

    Then comes - after delivery, if you want to complain about something in the package, they don’t respond at all.
  • Unproffesional and no update of delivery status

    The delivery status is not updated in the system and they do not inform you if the product ordered is not available. So literally we customers are expected to follow up for each and every order. It was very easy and professional before covid but now they even take the delivery charges and the delivery is delayed...Disappointing
  • Good service

    I’ve been purchasing from Jeevee for 2 years now! They’ve helped me with skincare and medicines during COVID. The delivery is fast but has issues sometimes
  • Worst Experience Using this app

    One of the worst app I have ever used. This app scams people with their so called discounts. One has to literally verify the discounts of the products to see if the discount has applied in the products or not. Most of the products are out of stock and after ordering they would call you to say they are out of stock. I tried to ordered from this app for 3 days only to get disappointments. I uninstalled this app. Never again going to fall for their so called discounts and ordered from this app.
  • Couldn’t choose less than one star

    Worst customer service and worst company. No more words to describe them.
  • Very helpful

    Just Loved the service
  • Good App, Bad Communication and Service

    The UX of the app is great, it's fairly easy to use and the concept of online consultation is much needed. HOWEVER the service and final delivery was very disappointing. I was called 2 days after the confirmation of my order that it may take 2-3 days until my order arrives as they are busy. I appreciated their notice and I waited and then was called again after 3 days and told I will not only need to wait ANOTHER 3-4 days, but that a few of the items I ordered has gone out of stock.

    I was still patient and waited over a week for the medicine/goods to arrive only to find that over half of the items were not there. Furthermore the sale prices on the app somehow did not apply on the final bill that I paid.
  • Unreliable

    I payed for treatment but didn’t get any service in return. I still have not got my refund. Also very poor customer service!

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