0 advantage
I have never seen a useless organisation before this Ffrees . They are not useful in any way
Ffrees account
I love this banking app. I’ve had my account for 8 years or more now and it’s so easy to save money for bills and put money away for a rainy day.
I only have one problem, it’s quite a big one though. If I have a problem, and need to get a hold of customer service then it’s very difficult. There is no phone number to call to speak with an advisor. I have to email and that takes 24 - 48 hours. It’s usually longer than that. Also, if the answer they give you isn’t what you’re looking for then you need to email again and wait another 2 days for a reply. I’ve lost my phone a few times which has locked me out and as I need them to answer me, I am usually locked out for 5 or more days. This needs changing, immediately.
This is the only gripe I have, if they sort this and put actual people onto customer service to deal with issues then this would be 10/10. For now it’s 5/10 as this is a big issue.
I only have one problem, it’s quite a big one though. If I have a problem, and need to get a hold of customer service then it’s very difficult. There is no phone number to call to speak with an advisor. I have to email and that takes 24 - 48 hours. It’s usually longer than that. Also, if the answer they give you isn’t what you’re looking for then you need to email again and wait another 2 days for a reply. I’ve lost my phone a few times which has locked me out and as I need them to answer me, I am usually locked out for 5 or more days. This needs changing, immediately.
This is the only gripe I have, if they sort this and put actual people onto customer service to deal with issues then this would be 10/10. For now it’s 5/10 as this is a big issue.
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Password change
What nightmare trying to retrieve info.
Just doesn’t work….
Just doesn’t work….