crappy
Whippinboy
BEST APP EVER!
I liked the app
Really good!!!
Don’t subscribe monthly as it’s stress
My advice is not to buy Pro Version with auto renewal every month if you want to use just buy on monthly based and upgrade normal app to Pro manually.
I have done more then 100 time this process but still not allowing me to do so. When I am trying to save on 4K it is asking for upgrading and when I am clicking on upgrading it says I have already subscribed this. Stuck in the middle and can’t use what I am paying for and it’s nearly a week now since I have my subscription renewed.
You asked me to check my mail, I did respond you there but again same story no response from your team. I don’t have unlimited time with me to keep waiting for you guys to give me a response. I new monthly subscription was started on 18/02/21 and till today I am not able to get the services which I am paying for.
I have mentioned in my email and mentioning you here as well that if my problem is not going to solve in 5 working days from today I will report this to App Store with all the proofs.
Enough is enough.
Support team will confirm if I am wrong.
Thanks.
Response from developer
Hi SattiKids Youtube; We apologize for the delay of dealing your issue! We have contacted you via your feedback email. Please go check your email and we might need more details to guide you how to solve the problem. --------- Re-install after subscribing, click "Restore Purchase" in the subscription, you can use all the functions without paying again. Slide the video file module to the left to "delete" the video. No need to uninstall the app. Thanks for your feedback.