Singular Sound MIDI Maestro User Reviews

Top reviews

No Delete Button!?

It works, but how in the world did they forget to put in a delete button!?

Response from developer

Hey there, While we can't change the past we definitely have added a delete button since this review has posted! Check out the full app walkthrough here: https://youtu.be/2nABpPnBJy8 Thanks for the feedback

Loop heaven!

This app makes it a no brainier to purchase the MIDI Maestro to use with the Aeorus looper. I really appreciate that singular sound continue to develop and extend their products through software updates and tools like this!

(Having said that, a native iPad app would be great!)

IOS app basic features do work

I got everything working, but I literally can not edit or delete things in the app

Response from developer

Hey there, This has definitely been fixed in the newer versions of the app, read more about the latest version here: https://forum.singularsound.com/t/midi-maestro-firmware-1-1-9-and-mm-apps-1-6-x/32669 You can watch a full tutorial here: https://youtu.be/2nABpPnBJy8 Thanks for the feedback!

Missing the basic controls I need

This app has empty spaces where the controls I need should be. These controls are visible on the android version.

Response from developer

Hey there, The iOS app no longer has any major differences or bugs when compared to the Android version. This has definitely been fixed in newer versions. Read more about the latest version here: https://forum.singularsound.com/t/midi-maestro-firmware-1-1-9-and-mm-apps-1-6-x/32669 Thanks for the feedback

Don’t trust these clowns...

Their iOS app does not work and they will not admit that to their customers. The following is a conversation with their “support” team after months upon months of them promising a functional app:

Me:

I am a new owner of the Singular Sound Midi Maestro.

Why do things as simple as toggling commands not work in the iOS app? How long, realistically, do you estimate it will be before you have a working iOS app? Why has it taken you so long to address these fixes? Why do you think it’s okay to sell a product with a promise of a working app and then not deliver? Why are you not more responsive to inquiries about these issues on your forum? Please advise.

Support:

Hello,

While it is true that the the iPhone app is lagging behind the Android version, most of the features do work. You are correct that there are some important features (such as toggle) that still do not work, and we have yet to completely fix those specific issues, which we are working on. It is taking us longer than we expected to complete it, and I can find out for you a more accurate estimated timeframe come Monday/Tuesday when the programming team is back this week (today is Sunday they are not working today). I put a reminder and I will get back to you by Tuesday with an answer.

That being said, I took notice of your activity on the forum of blatantly attacking us personally (some of the stuff you wrote "i think these dudes might be clowns man" and similar verbiage in your other responses) and I have permanently suspended your account. You cannot log in anymore or respond on the forum. You are more than welcome to view the forum as a non-participant though.

Keep Rockin'!
Jay, BeatBuddy's roadie

They still would not even acknowledge that their app was broken! And haven’t communicated meaningfully with their frustrated customer base in months. Not a great company. Not surprising considering it was founded by a former failed “gunrunner” as portrayed in the film “War Dogs” . He had no problem defrauding the US govt with his “product” then and he clearly doesn’t have a problem doing it to customers now.
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Custom Modes does not work

Firmware uploads and default loading to midi maestro works fine but building custom modes just isn’t usable on iOS, no templates function so you will need to build your custom midi functions your self however they will not work!! Which essentially is the point of this app..

Buggy

Tested on iPhone 10 with latest iOS and older iPhone 6 two versions back. Both will not display any symbols for sending commands out like via MIDI or BLE-MIDI as mentioned in page 45 or so of manual. Both do not display trash can / delete symbols, thus cannot delete commands nor configurations. Nor does not display current version at bottom of menu. So this is of no usage for intended purpose of controlling AUM on phone, as it cannot receive commands from unit.
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Waiting for update....

This app is worthless on iOS. I should never have been released in the condition it’s in.

Response from developer

Hey there, We apologize that you had this experience with the app but we have certainly fixed, adapted, and improved both apps on iOS and Android. You can read more about the latest app version here: https://forum.singularsound.com/t/midi-maestro-firmware-1-1-9-and-mm-apps-1-6-x/32669 Thanks for the feedback

Doesn’t work

It should do something but just crashes the maestro instead

Response from developer

Hey there, We likely have fixed this in newer versions of the app and MIDI Maestro firmware Please read more about our latest versions here: https://forum.singularsound.com/t/midi-maestro-firmware-1-1-9-and-mm-apps-1-6-x/32669 If you are still experiencing a problem please write to support@singularsound.com at your earliest convenience. Thanks for reporting

Other reviews?

There were only a couple of other reviews up for this app at the time of this writing. Both quite negative. But they also don’t seem to be accurate from what I can see. I wonder if they understood what it’s supposed to do?

This app does look like it’s in its early stage of release, but it does seem to allow for programming of the MidiMaestro pedal and most all of its features seem to be included in the programming including defining MIDI commands.
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Response from developer

Hey there, Yes, and the app has been updated more since! Working like a charm :) Read more about the latest MIDI Maestro and app updates here: https://forum.singularsound.com/t/midi-maestro-firmware-1-1-9-and-mm-apps-1-6-x/32669 Thanks for the feedback!

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