5/5
Awesome service!Roronoa1!
Great!
Counselors are amazing and app is super user friendly!Anne8212
Terrible management/glitching
This app has previously been useful on one or two occasions out of ten. The app has terrible glitches. No matter how I open a chat, through Chat Now or scheduling an appointment, the person NEVER responds, and I waited a long amount of time before giving up-15 or 20 minutes.
I have sent my feedback several times and they always say they’re working on it or that i should just keep waiting or that they’ll check with the counselor on their end, but nothing ever changes.
Would not recommend unless the app is running perfectly. because it is frustrating to waiting around for someone to talk to who never responds.Meeggaann_
Developer Response
We sincerely appreciate all of your feedback, and it’s been highly valuable for us in ensuring that we are able to provide an optimal end-user experience. To close the loop here, our development team has looked into these reported issues and confirmed that they are all wholly resolved. You should be able to enter future sessions without difficulty, and if any issue ever arises again you can always reach out via the in-app chat support feature. Apologies again for the issues in your past sessions!
- Versions
- Price History
- Description
- FAQ
Version History of Counslr
6.0.2
August 31, 2024
Version 6.0.2 makes mental health support even more accessible. 1. We've included a handful of bug fixes and performance improvements that we've found based on your feedback. 2. 6.0.2 includes added security measures to keep your information safe.
More6.0.1
August 27, 2024
Version 6.0.1 makes mental health support even more accessible. 1. We've included a handful of bug fixes and performance improvements that we've found based on your feedback. 2. 6.0.1 includes added security measures to keep your information safe.
More6.0.0
August 16, 2024
Version 6.0.0 makes mental health support even more accessible. 1. We've included a handful of bug fixes and performance improvements that we've found based on your feedback. 2. 6.0.0 includes added security measures to keep your information safe.
More5.6.0
August 6, 2024
Version 5.6.0 makes mental health support even more accessible. 1. We've included a handful of bug fixes and performance improvements that we've found based on your feedback. 2. 5.6.0 includes added security measures to keep your information safe.
More5.5.0
July 4, 2024
Version 5.5.0 makes mental health support even more accessible. 1. We've included a handful of bug fixes and performance improvements that we've found based on your feedback. 2. 5.5.0 includes added security measures to keep your information safe.
More5.4.1
June 25, 2024
Version 5.4.1 makes mental health support even more accessible. 1. We've included a handful of bug fixes and performance improvements that we've found based on your feedback. 2. 5.4.1 includes added security measures to keep your information safe.
More5.4.0
June 24, 2024
Version 5.4.0 makes mental health support even more accessible. 1. We've included a handful of bug fixes and performance improvements that we've found based on your feedback. 2. 5.4.0 includes added security measures to keep your information safe.
More5.2.0
May 21, 2024
Version 5.2.0 makes mental health support even more accessible. 1. We've included a handful of bug fixes and performance improvements that we've found based on your feedback. 2. 5.2.0 includes added security measures to keep your information safe.
More5.0.0
April 18, 2024
Version 5.0.0 makes mental health support even more accessible. 1. We've included a handful of bug fixes and performance improvements that we've found based on your feedback. 2. 5.0.0 includes added security measures to keep your information safe.
More4.1.0
March 21, 2024
Version 4.1.0 makes mental health support even more accessible. 1. We've included a handful of bug fixes and performance improvements that we've found based on your feedback. 2. 4.1.0 includes added security measures to keep your information safe.
MorePrice History of Counslr
Description of Counslr
Counslr is a platform providing remote text-based mental health support.
Our goal is to help you prioritize your mental health, on your own schedule, from the comfort of your own device. Counslr is available for free to all students at partnered schools and employees at partnered companies.
The Counslr app is entirely text-based, meaning you will interact with your counselor through messages (rather than audio or video). Some issues are still best solved with face-to-face counseling, but in many cases text-based support is extremely effective. Some of the reasons people prefer text-based support include the ability to have a session from anywhere without anyone else being able to listen in, the ability to see your conversation log after a session to review what you discussed, and the feeling of increased comfort that may accompany typing instead of talking, among others.
Sessions are free to end users at our partner organizations. We won't ever ask you for any payment or insurance information.
We take your privacy seriously: our entire platform is encrypted and HIPAA-compliant. We’ll never share or sell your information.
Counslr is only available to students and employees at partnered organizations. We're aiming to expand to as many organizations as we can, to help as many people as possible. In the mobile app, you can select the "Don't see your organization?" button and tell us why you want Counslr to come to your school or place of work.
Questions? Check out our FAQ: www.counslr.com/student-faq
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Counslr: FAQ
Can Counslr be used on an iPad?
Counslr is available on iPad devices.
Who released the app?
Counslr LLC is the developer of the app.
What is the minimum iOS version required to use Counslr?
Your iOS device should have iOS 15.0 or later installed to run the app.
What is the overall rating of the app?
The Counslr app receives plenty of reviews and currently has a great user rating of 4.4.
What app category is Counslr?
Health & Fitness Is The App Genre Of The Counslr App.
What Counslr application version is the current one?
6.0.2 is the most recent version of the Counslr app.
What is the release date of the most recent Counslr update?
The latest Counslr update came out on September 20, 2024.
What was the release date of the app?
Counslr was first released on February 8, 2023.
What’s the age rating for the Counslr app?
The content advisory rating is Counslr LLC: The Counslr app is unsuitable for children under the age of 12.
What are the languages offered by Counslr?
The Counslr app can be used in English.
Can I play Counslr through Apple Arcade's subscription?
Unfortunately, Counslr is not on Apple Arcade.
Does Counslr offer in-app purchases?
Unfortunately, in-app purchases are not available within Counslr.
Can I utilize Counslr with Apple Vision Pro?
No, you cannot utilize Counslr with Apple Vision Pro.
Are users exposed to ads in Counslr?
No, users are not exposed to ads in Counslr.
Screenshots of Counslr
