WeGo Powered by Via User Reviews

WeGo Powered by Via
WeGo Powered by Via
Via Transportation, Inc.

Top reviews

Love this service

Every time I’ve used WeGo it’s been a great ride with exceptional drivers. The only downside is that it’s so hard to book a ride! I understand it’s because it’s so successful, but I’d love to see eventual expansion again!

Good having issues sharing ride details

I was trynna share ride details with my mom but it kept glitching the app

Ms y

Me encanta wigo

Excellent Customer Service

Excellent Customer Service =‘s Outstanding Customer Satisfaction!!!
Thank You For Your Exceptionalism!!!!
I Very Much Appreciate You Going The Extra Mile. You are Upbeat, Optimistic, Knowledgeable, Compassionate, Grateful and you are a Rule Follower. I learned all of this during my first trip with you and probably more, I just can’t remember it at this specific moment… Y
ou are Absolutely Outstanding!
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Book in advance

That would be most helpful for people who work but can’t drive or have anyone to take and pick up.

Pretty good

Pretty cheap transport in Gainesville. Just wake up earlier and try to book every several minutes and you'll definitely get your bus

It’s broken

I’ve been trying to get a ride since late January. Coincidently after the last update. I’m asking Via to take a look and fix the WeGo app. My friend downloaded the app last week and tried to get a ride and ran into the same problem I have experienced. The default is “oops! We don’t have a seat for you.” But I actually got a ride home yesterday on WeGo. I was thrilled. I mentioned the problems I’ve had and she was unaware there was a problem. Please help!
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WOULD GIVE 0 STARS.

Worst app ever. Won’t pick me up but will pick my buddy up who’s standing right next to me. SMH unbelievable if you not in the square in Gainesville forget about even downloading this it don’t work.

I can’t delete my payment method or account

I want to delete my card from this app but it won’t let me do that because it says I have to add at least one payment method. So I wanted to delete my account and I couldn’t do that too! Just let me go!

Love it

Easy to use app, drivers are great. I do have one suggestion, however. If there were an option to schedule a ride in advance, that would be great! I’d even pay a little extra for the service!

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