Idaho
Amazing app!,
Now fixed…
Original review: This app is sending me alerts that satellites have detected fires in a large area of E. Canada that I have delineated… yet absolutely nothing shows up on the map for any sensor methods. Then today: “a fire near you.” Nada. The lists are even worse — all categories totally empty. Clearly this app has been abandoned. Complete waste of a $30 subscription. (Dev: please don’t suggest uninstalling, reinstalling, blah, blah. Done that twice. No difference.)
Addendum #1: Yes, the lists populate now. But the map in Eastern Canada, still nada. The alerts for the large portion of western Quebec that I outlined now zoom in with a detailed little pop-up but NOTHING shows up on the map.
Response from developer
The problem was on our end- there was a data outage that affected agency-reported fires. It's fixed now. A quit and reopen of the app should show all the current US and Canada fires. Thank you for the update. In addition to fixing the immediate problem, we've also implemented an internal monitoring and alerts system which should give us a rapid alert when there's a data issue. Regarding Canada wildfires: unfortunately the source data on these is not as comprehensive as the US data. I've noticed that some major wildfires don't even get listed in the Canada data. Hopefully that will improve.
Atrocious
Addendum: Yes, the lists populate now. But the map in Eastern Canada, still nada. The alerts for the large portion of western Quebec that I outlined now zoom in with a detailed little pop-up but NOTHING shows up on the map.
Response from developer
The problem was on our end- there was a data outage that affected agency-reported fires. It's fixed now. A quit and reopen of the app should show all the current US and Canada fires.
Atrocious
Response from developer
The problem was on our end- there was a data outage that affected agency-reported fires. It's fixed now. A quit and reopen of the app should show all the current US and Canada fires.