Leave a Review TrekIT Passenger
Took my money
I added my card , yall took out $1 twice to verify card , then when I called yall took my money out but said my card declined . Contacted the number NOBODY ANSWERS. I’m thinking my money will refund BUT NO IT POSTED TO MY ACCOUNT TWICE . HORRIBLETeriann91
Review
The app was working very well but after a certain time it does not work anymore and I have no clue why they need to fix this issueME11103949944
I’m mad
My card is always decling fix it and yall don’t refund the money .Nyree .
App complications
The app was working just fine when first downloaded. When it works it’s perfect but now it won’t load and says can’t connect to server. I even tried deleting and re downloading the app and the same issue.jay w Junior
Excellent!
Great serviceDre804$
Best Service Ever
I love the fact they open the door for passengers and also play great music. They treat you just like any of us would treat our mom.Chase Harris Bey
Trek World is great !
I needed a transport for my last minute doctors appointment, and downloaded the Trekit app booked a ride and it was there n minutes ! My return was so easy I just pressed 1 and my vehicle which was Lincoln Navigator arrived in minutes with out rebooking a ride or waiting !!!!
I love TREKIT !!!!!!❤️❤️❤️❤️Show lessKevincandoit
Cancelled ride 10 minutes AFTER pickup time
Our first time using the app we booked WEEKS in advance. The day of, we received multiple texts and calls from an automated machine stating a ten minute time frame in which we’d be picked up. We need a wheelchair accessible van and were informed we would get one. Time passed and ten minutes AFTER the ten minute time frame they gave us, we received a text stating the ride had been cancelled. We called multiple times trying to get ahold of the company but only ever received an automated voicemail that hung up after telling us the ride was cancelled. We had to reach out to our insurance company who helped us with booking the ride and are currently STILL waiting to get this mess sorted. This ride was needed for a necessary medical appointment. This treatment is unacceptable and ridiculous. I warn any and all against using this app and this company.Show lessMelissaallheart149
