Bud issues very bad
The app was great with prices now I can’t even order a single ride at all
Garbage
The app does not work anymore. After a few rides it goes down. I cannot add a card nor remove one. This is 2nd time I have to delete my whole account. Hopefully it works.
App never works
The app hasn’t worked for about 2 weeks Everytime you call they say it’s down
App won’t send OTP to reset password
I’ve had two main issues with this app.
1. I got logged out and forgot my password. When I try to reset my password, the app tells me it’s sending an OTP to my phone, but it never arrives. This might be because the SMS is being marked as spam by phone carriers. So you might want to check on that.
2. Before I got logged out, the app rejected my payment method, even though the payment method has more than enough money to cover the charge necessary for the ride.
fixing these two issues I would be happy to give you guys a five star review. Before I encountered these, the app was working very well.
1. I got logged out and forgot my password. When I try to reset my password, the app tells me it’s sending an OTP to my phone, but it never arrives. This might be because the SMS is being marked as spam by phone carriers. So you might want to check on that.
2. Before I got logged out, the app rejected my payment method, even though the payment method has more than enough money to cover the charge necessary for the ride.
fixing these two issues I would be happy to give you guys a five star review. Before I encountered these, the app was working very well.
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Issue Adding A New Card
This app is great and helps me with my disabled family member, however I lost my debit card and replaced it. When the card arrives, I go into the app’s settings feature and try to add a new card and I keep getting a “Hold On: Payment Failed” feature. It’s super frustrating and I reached out to customer service for help and no one has replied. Such a shame.
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Took my money
I added my card , yall took out $1 twice to verify card , then when I called yall took my money out but said my card declined . Contacted the number NOBODY ANSWERS. I’m thinking my money will refund BUT NO IT POSTED TO MY ACCOUNT TWICE . HORRIBLE
Review
The app was working very well but after a certain time it does not work anymore and I have no clue why they need to fix this issue
I’m mad
My card is always decling fix it and yall don’t refund the money .
App complications
The app was working just fine when first downloaded. When it works it’s perfect but now it won’t load and says can’t connect to server. I even tried deleting and re downloading the app and the same issue.
Excellent!
Great service
