ZealiD User Reviews

Top reviews

Very frustrating to use

Tried 5 times and still cannot get my video verification approved. Every time they give a different reason for declining my application. Impossible to use!

Response from developer

Thank you for sharing your experience. We apologize for the inconvenience you've encountered with the verification process. Please reach out to support@zealid.com so we can assist you in resolving this issue.

Had to re-do once logged out

Had to re-verify as a first time user after logging out…

Response from developer

I'm sorry to hear about your experience with ZealiD. Please reach out to support@zealid.com if you need any assistance in order to make your experience better.

The only widely available free qualified electronic signature

Good app with a great service. QES should be free for personal use and thanks to Zealid it finally is!
It would be even better if it was possible to sign more than just PDFs.

Response from developer

Hello. Thank you for your review! We are glad to hear that you're enjoying ZealiD services. Feel free to contact our customer support at support@zealid.com for more information!

Ignore the review from my fellow American

Funnily enough, I needed to do a French administrative task that required a Qualified Electronic Signature. I searched high and low and finally came across this app. It worked LIKE A CHARM and after a month of trying to solve this problem, ZealiD rescued me. Very grateful and perfect for anyone who needs a QES for a task or two.

As for the review from my fellow American, just ignore it. My US passport was accepted. Strangely enough they are not currently accepting French CDS, which didn’t matter in the end since they just needed a digital certificate, which didn’t care about where the ID came from.
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Response from developer

Hello. Thank you for leaving such a positive review! Glad to hear ZealiD services solved the issue. Please don't hesitate to contact our customer support if any questions arise.

Garbage

Will not take photo of USA passport. Useless app!

Response from developer

Hello. We're sorry to hear about your experience. We expand our coverage continually to meet the needs of our clients. You can check if your ID document is supported by checking the ZealiD Help Center.

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