Mystery Trackers User Reviews

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Fatal Lesson - (should be Fatal Disaster😡)

What a pity such a beautifully designed game should prove to be such a disappointment!
I live for the mini p-games in these games, and the some were clever and enjoyable … nevertheless at least half of them whew not work properly: playing on iPad and the touchscreen was absolutely useless to tap and drag items as required.
A few others just decided to behave as if I had hit “skip” when I actually hit ‘reset’ . Had the developers just spent a little bit of extra time dotting their i’s and crossing their t’s this would’ve been a much more positive experience.
I don’t recommend because of these reasons.
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Response from developer

Hello! Thank you for sharing your feedback. We promise to work on improving our games!

Not 100% for Ipad

I got problems to play on an IPAD. The touch screen was not always working as it should do especially in the last game.

Response from developer

Hello! Thank you for sharing your feedback. We promise to work on improving our games!

Can’t finish game

Paid $6.99 to play only the beginning of the game. I need four skulls to get in Blacks dormitory but only 3 available. If press hint sends you to box that has been opened with remote. The box is empty. Checked the guide and only has 3 skulls to find. Waste of money.

Response from developer

Hi! Thank you for bringing this issue to our attention. Could you please share some details with us at support@elephant-games.com? It would be great if you could include such information as: 1) name of your device and 2) screenshot of the mentioned scene. Looking forward to your response!

System Glitch

When getting the last skull from the combination box in the dorm. The system will not move on to show 4 skulls, still shows three and will not allow me to move on.

Good game and then glitch

Was enjoying playing Mystery Trackers again after a break...then during trying to get into laboratory the gun wouldn’t respond and the game came to a halt...very disappointing.

Usually like these games

I normally like the tracker games, but this one still has glitches. Rather than asking people to contact the support email, take notice of what people say in these reviews. The map stops working, so although an update was put out it hasn’t cured the failure of the map. It stopped working around chapter three. If it is clicked upon then it goes bright and I was taken back to the part of the car -14 years ago area - As a result I had to use the hint button to get back to where I was.
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Response from developer

Hi! Thank you so much for your honest review. We promise to consider your feedback for our future updates and projects, thank you for helping us improve!

Not my cup of tea !!

This was quite gloomy and a bit too technical for me. The map stopped working, just disappeared when you pressed it but came back in the bonus chapter. I hardly ever need a hint but did quite a few times probably because the map didn’t work. There were only three chapters and a bonus. I need a nice Christmas one now but I have paid for all the older ones and the new one is not at a reduced price.
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Response from developer

Hi! Thank you so much for reporting this issue! Could you please share more details with us via support@elephant-games.com? We'll make it right :)

Duffs58

I’ve just paid 4.99 to carry this game on and got to the cafeteria and can’t do anything! I’d like my money back please!!!!!!! I’ve tried to email but had no response. I don’t think you want to refund my money this has been 10 days now and still nothing

I’ve tried to put game in on your support page but won’t do anything it’s not on the list this has now been over 3 weeks!!!
Maybe I should take this further
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Response from developer

Hi! Thank you so much for reporting this issue! Can you please share more details with us via support@elephant-games.com? We'll make it right :)

where’s the last monster head?!

collected all 4, but only shows three. won’t go any further. REFUND PLEASE!

Response from developer

Hi! Thank you so much for reporting this issue! Can you please share more details with us via support@elephant-games.com? We'll make it right :) If you'd like to proceed with a refund, please fill a form at reportaproblem.com. Have a nice day!

Map issues

Great game, but map stopped working. When I click on map it won't stay up and takes me to the same place. Cannot get around.

Response from developer

Hi! Thank you so much for reporting this issue! Can you please share more details with us via support@elephant-games.com? We'll make it right :) If you'd like to proceed with a refund, please fill a form at reportaproblem.com. Have a nice day!

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