Rating: Cero Stars to a negative 500 star if possible
My experience with the Visla app has been nothing short of frustrating. Despite its appealing promises, the reality is a buggy and counterintuitive user experience that leaves much to be desired. From the get-go, the software seems flawed, with an inexplicable feature that automatically rotates images, making the editing process tedious and far from user-friendly.
Attempting to navigate the app's features is a challenge in itself. The free version, marketed as a trial, is misleadingly restrictive, offering no real opportunity to edit videos. This limitation feels like a bait-and-switch tactic to push users towards purchasing the full version. Unfortunately, upgrading only unveils a plethora of additional bugs, revealing the inadequacy of the software.
Customer support is another area where Visla disappoints. With an average response time of about two hours, seeking help for any issue becomes a time-consuming ordeal. Moreover, their rigid stance on a "no refund policy" only adds insult to injury, especially when the product fails to meet basic expectations.
For those considering a long-term commitment to Visla, I strongly advise against it. The combination of a poorly designed app, ineffective customer service, and a misleading marketing strategy raises serious concerns about the company's integrity. In summary, Visla falls dramatically short of its promises, and I regret my decision to sign up for a whole year. Buyer beware - this is a decision you might come to regret.
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theanime kid
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