Are they for real?
Im not sure this company is even for real. I put a booking in, but then due to illness I had to try and change the date. However, they dont reply to emails, they dont answer the phone number they give you, and in their app they only give the option of cancelling, which incurs a cost of £24. I wonder how many of these reviews are actually for real? It looks to me seriously dubious.
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Hired someone and a crack head turned up
Used the app to book a professional, was a bit worried when I couldn’t see any reviews but decided to use anyway.
Someone turned up 6 hours late and was clearly on drugs, me kept talking about my body and wanting to touch it, he made me feel uncomfortable
Someone turned up 6 hours late and was clearly on drugs, me kept talking about my body and wanting to touch it, he made me feel uncomfortable
Nobody showed up
I found the app just googling for local handyman. Placed the job there, the app found the handyman in 20 seconds, I booked it about a week in advance. The app has been sending me reminders about the job, the time period was set as 8-12 in the morning; however, nobody showed up neither in the morning nor in the afternoon and nobody called either. The app doesn’t have any contacts of the tradesperson or support line. Later I found client support number (via WhatsApp) in the email confirmation for the job, but nobody responded there either.
I put 2 stars because the app has good design and layout, intuitively easy to follow, but apparently doesn’t have anything but that. What I am worried about now is that request for job is still open as “pending amount” to pay, and I am little concerned of simply deleting my profile without having that issue sorted.
I put 2 stars because the app has good design and layout, intuitively easy to follow, but apparently doesn’t have anything but that. What I am worried about now is that request for job is still open as “pending amount” to pay, and I am little concerned of simply deleting my profile without having that issue sorted.
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Recommended
A few issues getting the appointment sorted and it would be nice if you could contact directly from the app. The plumber who arrived did and excellent job though.
Do not use for white good repairs
DO NOT USE FOR WHITE GOOD REPAIRS!
I was extremely disappointed and frustrated with the service I received from their contractor. The issue I reported was with my Electrolux built-in dishwasher, which was not heating correctly as per the job description.
Unfortunately, the tradesman's behavior and work were unacceptable. He was unpleasant and unprofessional, and failed to diagnose the problem properly. Despite mentioning before the job being booked that there would be no car parking on site, he mentioned it multiples times and said he would not have taken the job otherwise.
I wrote to their Chief Fixer Simon and also spoke to their manager Kathleen the following week and was told that they advised the works to repair the dishwasher would exceed £200 and uneconomical to fix and STILL charged for half the call out with VAT. I do not believe it's justifiable to be charged for his services.
We have since directly contracted with Electrolux. They were able to diagnose the issue, they have ordered and replaced the spare parts including the visit for <£200 including 2 visits. I simply cannot recommend JustFixIt.
It’s completely unjustifiable to charge fees for something they did not do!
I was extremely disappointed and frustrated with the service I received from their contractor. The issue I reported was with my Electrolux built-in dishwasher, which was not heating correctly as per the job description.
Unfortunately, the tradesman's behavior and work were unacceptable. He was unpleasant and unprofessional, and failed to diagnose the problem properly. Despite mentioning before the job being booked that there would be no car parking on site, he mentioned it multiples times and said he would not have taken the job otherwise.
I wrote to their Chief Fixer Simon and also spoke to their manager Kathleen the following week and was told that they advised the works to repair the dishwasher would exceed £200 and uneconomical to fix and STILL charged for half the call out with VAT. I do not believe it's justifiable to be charged for his services.
We have since directly contracted with Electrolux. They were able to diagnose the issue, they have ordered and replaced the spare parts including the visit for <£200 including 2 visits. I simply cannot recommend JustFixIt.
It’s completely unjustifiable to charge fees for something they did not do!
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Great Service
Recently had my bedroom flooring done! Love the results thank you
Quick and stress free
JustFix is so easy and saves so much time and stress. Quick description of the problem and some address details and someone was at my door to fix my heating in my fly in London within 30 minutes with price pre-agreed and quality guaranteed by the app. I would strongly recommend for the less handy of us, like me!
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Mr Ford
I’ve already used this twice. So easy. First experience was electrical problem. Booked it and electrician came 9am next morning. Investigated problem. Rodent chewed through cable under dishwasher. Fixed in an hour. Se one time, boiler problem . Booked an ASAP service and someone arrived in about 1 hour. Fixed the boiler within an hour.
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Brilliant
Simple to use and what an idea. As someone new to an area I don’t have any contacts I can trust so this is perfect
Great
Was able to sort out a home emergency with ease and importantly speed. Fantastic service.
