Photo Translator ® User Reviews

Reviews Summary

Top reviews

Not worth it

It is an okay app but the support you get is not good. They also double charged a one month subscription, which is already too much because the quality of the lack of translation. And I asked for a refund and it’s been a few days and they still haven’t got back to me.

Response from developer

Hello! To request a refund, please go to report.apple.com. The platform will review your request and contact you with additional information

Bad service

I downloaded this app to help translate Spanish documents to English because I do not speak Spanish. It wouldn’t even let me take a photo of the Spanish stuff and put it in the Spanish typing box so I had to write out every single word and put it in the box when the app is advertised to be able to take a picture and like it’ll translate it for you and also it was making you pay to use like the different languages and like to see it into the microphone and it was like wanting you to pay monthly for a translator like I don’t know no one who would pay $10 a month for a translator
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Response from developer

Hello! Thank you for your feedback! Our goal is to provide a convenient and functional translation tool, including the ability to scan and translate text into different languages. We really offer free translations for review so that you can understand how the application works. Functions such as recognition and translation from an image depend on specific languages, and their use requires a subscription. We always strive to improve our product and appreciate your opinion

Waste of time

You gotta pay to unlock certain languages. And even then the camera translator won’t work with so many of them. Waste of time.

Response from developer

Hello! Our application provides free functionality that allows you to get acquainted with the main features and perform up to 5 translations without the need for a paid subscription. This will help you better understand whether the application is suitable for your tasks before making a purchase decision

Ripoff

There’s already one for Google that’s completely free. Idk why this one charges money

Response from developer

Hello! In our free version of the application, we offer basic functionality to get acquainted with the convenience and capabilities of our product. If you encounter difficulties, please email us at help@team2swift.com and we will try to help you as soon as possible

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It's a disgusting translator, after translating certain things it asks you to pay monthly to be able to translate and as an extra they supposedly can translate with the camera and with a photo etc. when other translator applications do that and more totally free.

Response from developer

Hello! In our free version of the application, we offer basic functionality to get acquainted with the convenience and capabilities of our product. If you encounter difficulties, please email us at help@team2swift.com and we will try to help you as soon as possible

Not all the Translations are complet

Need more meaning

Doesn’t translate photos from Japanese to English

Tried it on a number of signs, very disappointed. Don’t get it for your trip to Japan

Response from developer

Hello! Please contact us at help@team2swift.com to discuss details and possible solutions

Useless Subscription Feature

Why does this app have another useless feature to make us pay for a premium. This app is suppose to help not get our money wasted on something we need.

Not worth the money.

Response from developer

Hello! If you are willing to share more detailed feedback on what features you find useless and what improvements you would like to see, please email us at help@team2swift.com

To much money

I needed to see what something said in French for school so I take a picture of my work and it doesn’t translate so I go to take a new one and it tells me I have to sign up TO PAY MONEY just so I can translate ONE PARAGRAPH

Response from developer

Hello! To solve your question and find out the details of what happened, we recommend that you contact us at help@team2swift.com. Please provide additional information and we will try to solve this situation in the best possible way.

This app is not the best

When I first downloaded it it looked great. But then I imported a picture and it said request timed out. I don’t suggest this app for people who want to use a translator app for a long time.

Response from developer

Hello! To solve your question and find out the details of what happened, we recommend that you contact us at help@team2swift.com. Please provide additional information and we will try to solve this situation in the best possible way.

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