NUHS App User Reviews

NUHS App
NUHS App
National University Health System Pte Ltd

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Leave a Review NUHS App
  • Tahir Khan, Senior Consultant

    A PDF for my medical record appears with my FIN only. I want the name to be displayed.

    Kind Regards

    Tahir Khan

    Developer Response

    Dear Dr Tahir Khan, we sincerely apologize for any inconvenience you encountered on our app. Your feedback is valuable, and we'd like to better understand your experience. Please reach out to us via email at [nuhsapp@nuhs.edu.sg], providing your name, NRIC, phone model, OS version, screenshot, date/time of the incident, and the healthcare institution/clinic name if applicable. Thank you for your understanding and cooperation.
  • Always problematic

    Cannot access the appointment section as always having to retry. Why?

    Developer Response

    Dear How can? we apologise that you had an unpleasant experience on our app. We would like to gather more information on your feedback. Kindly email us at Support_OneNUHS@nuhs.edu.sg with your name, NRIC, handphone model, OS version, screenshot, date/time of incident, healthcare institution and clinic name (if applicable). Thank you.
  • iOS

    Their requirement for iOS 15.5 blocks some users including myself from using it.

    Developer Response

    Dear Trader778, we apologise that you had an unpleasant experience. Thank you for your suggestions on improvement areas. We seek your patience and understanding as we work to improve the app along the way. Thank you.
  • Stuck in endless login loop

    Installed and it tried to logon several times with my Singpass and then becomes stuck in a loop. Had to hard quit. Terrible waste of time.

    Developer Response

    Dear Sanjuro333, we apologise that you had an unpleasant experience. Thank you for your suggestions on improvement areas. We seek your patience and understanding as we work to improve the app along the way. Thank you.

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