User Reviews: Puppy Dogs & Ice Cream

Puppy Dogs & Ice Cream
Puppy Dogs & Ice Cream
Puppy Dogs & Ice Cream Inc.

Top reviews

  • Beware they charged me $97 after 7 day trial

    Unauthorized charge of $97 after 7 day trial which is disclosed nowhere! It is “automatically” added to your order without requesting then WHAM $97 charge!!! Beware with this App and company. Am in process of contesting but no response yet from the “puppy” on the customer service automated ticket.
  • Poor user interface.

    My kids love the books and they are cute, however the user interface is clunky. The navigation buttons rarely work.
  • Sneaky subscription package

    They auto add a 0.00 subscription to your cart which would go unnoticed since it is free and then in the description outline after 30 days that they will charge 9.97 a month which isn’t too big of a deal as it is a small price to pay and gives you time to figure out and cancel where the charge came from. BUT the fact that $97 was removed is far from okay. I’m assuming they charged the entire year all at once. This is a deplorable business practice and I strongly urge you to consider a different company for digital books. Most local libraries offer ebooks which you can rent with Kindle for free with your library card. Stay away from this company.
  • Glitch

    I just got this app subscription yesterday. I added one book to my library and read it to my son and we really loved it! Then tonight we tried to read a different book, but when we clicked on the second book the first one opened. I tried adding several different books to the library, deleting all of them and re-adding only the one we wanted, and deleting/re-downloading the whole app, but it still will only let us access that first book we read! I had a very disappointed 5-year-old at bedtime tonight.
  • Puppy dogs and ice cream

    It has a funny name and very good books and videos and have a great time reading on this appp
  • Excellent books

    Great fun and excellent books ❤️
  • It’s a monthly payment

    When they offer you a membership at a discounted price they don’t tell you it’s $8 a month. That’s crazy. Cancelled right after purchasing and they don’t even let you have the full month. Despicable

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