Account problem
Cannot sign in to acct, with either email I use. It seems to know me though. Help me to reset
Worst Store App Ever
Don’t even download it. It was bad, is bad, the updates point towards staying bad. If you have a habit of throwing your phone stop now and check out Runnings. There is too much wrong to even start. Yeah I know it’s fall and FF is the orange store. The app doesn’t show prices for guns so your gonna access the site through your browser anyways. The site is still bad but a little better.
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App is awful
I have been a faithful fleet farm customer for many years but I will say I have been steering away. I like to “preshop” online before I go out to stores. The app is not helpful at all. I search items and nothing is ever found. I just did a search for 5w30 motor oil and it only came up with Ariens 4 cycle and Citgo. Not worth my time anymore.
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Fleet Farm is great. The app not so much.
This app has been marginal in effectiveness. When it works it is nice to have but I find it doesn’t work more often than it does. The search often comes up with no results when I know they carry the item I am looking for. I like the feature of my purchases being recorded but access to it is not always available because of the ineffective ability to launch the app. I’m hopeful they will resolve the many issues they have because I am a Fleet Farm fan and apps can be so helpful.
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Response from developer
We appreciate your feedback, and are grateful to you for giving us another chance after the issues you encountered! Please don't hesitate to reach out to our Customer Service team to provide us further feedback on your experience. You can reach us at cs@fleetfarm.com, or by phone at 1-877-633-7456.
No longer useful
Ever since updating, I am no longer able to access the Fleet Farm mobile website on my phone. When I try to visit the website it automatically switches to my app. As the functionality of the app is lacking, this creates major issues. So much so, that I started ordering construction supplies through other nearby retailers who offer more convenient ordering.
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App could use some work
The app is pretty bloated as far as apps go. Lots of data behind the scenes and takes a long time to process requests, especially messages sent to user accounts. Filter by home store is a function that doesn’t really work at all, rendering it useless. It also displays all inventory regardless of whether or not it’s in stock, so that’s another incredibly unhelpful/ actively reductive aspect. I’d like to use it more and actually find things that I need or want, but unfortunately it’s much easier to go to the store and do things the old fashioned way.
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Get with the times!!!!
Literally the worst shopping app. The search tool is beyond useless. Every search I have done in this app has come up with either nothing at all or a list of items unrelated to what I’m looking for. Like many others, I shop around online before I make any large purchases. Fleet Farm, you are literally making me not want to shop at your store. I imagine you’ve already lost a significant amount of sales. Do yourselves a favor and invest in improving your search function. Also, every time I open the app, it resets “my store” location, and it’s very cumbersome to have to change it every time. Come on Fleet Farm, I know you can do better!
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Really frustrating UX
Obviously Fleet Farm is the greatest retail establishment in existence, but the app does not do it any justice. The app don’t seem to properly save preferences like your profile or preferred store. The most frustrating thing for me however is that there is an EXTREMELY sensitive ‘back’ gesture if you swipe slightly to the right when scrolling products, so much so that it will exit the page just from the natural right curve of your right thumb while scrolling.
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App needs some work
App crashed the second time using it. It does not like nested searches. The breadcrumb gets overloaded and bogs down the entire phone. Clearance items also show up for purchase when there’s none available anywhere within a 100 mile radius. Not sure if that’s a bug and there are items available, or if they’re just showing up when they’re no longer being stocked.
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App
Worst navigation by bait app. Why can’t you just for example have flicker minnow as one search and then choose the color in the order section. You have to page through every color separately. Waste of time. Also when you go to check out and you are logged in, you still have to enter all your info again. Wait one more thing, it never saves your home store. I live in Wisconsin and it always changes it to Sioux City. Never been there…this needs some help!!!
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