Amazing app
Highly recommend.
Response from developer
Thank you so much for such a wonderful review! We're delighted to hear that our app is helping you stay connected with your grandson across the distance. It means a lot to know that the free features are valuable and that you're able to create meaningful moments with him. The bond between grandparents and grandchildren is special, and we're honored to play a small part in nurturing that connection. Your feedback about the balance between free and premium features is appreciated - we've worked hard to ensure the app provides value to all users, regardless of subscription status. Thank you for taking the time to recommend us to others! Reviews like yours inspire us to keep improving and creating more ways for families to stay close, no matter how far apart they may be.
Just trying this out
Response from developer
Thank you for giving our app a try! We appreciate your feedback. We understand that it might take some practice to get the hang of it, but we’re confident you’ll find it enjoyable with a little more time. We’d love for you to give it another shot! If you have any questions or need tips, feel free to reach out. Your experience matters to us!
Great app!
Response from developer
Thank you so much for your wonderful review! We’re thrilled to hear that our app is helping you stay connected with your great granddaughter. It’s fantastic that she enjoyed the dinosaur request! If you have any more ideas or suggestions for content, we’d love to hear them. Happy connecting!
Fun
Response from developer
We’re so glad to hear you’re enjoying the app as a way to connect with your grandbabies! It’s wonderful that technology can help bridge that gap. If you have any favorite activities or content that you’d like us to include in the future, please let us know! Thanks for being a part of our community!
My Grandchildren Love This App
Response from developer
Thank you so much for your heartwarming review! We’re thrilled to hear that your granddaughters are enjoying the app and that it has helped you create such special memories together, even from afar. It sounds like you had a wonderful time making stories and songs, and we love that our app can bring so much joy and laughter into your family’s lives. Your support means the world to us, and we’re grateful to have you as part of our community. If you have any suggestions or need assistance in the future, please feel free to reach out. Happy storytelling!
It’s Betsy spider
Response from developer
Thank you for your 5-star review! We're delighted to hear that you loved using our app for your grandchildren. We're always happy when our app helps create special moments between grandparents and grandchildren. If you have any favorite features or suggestions for new activities that you think other grandparents might enjoy, we'd love to hear about them. Your feedback helps us continue to improve the app for families like yours. Thank you again for taking the time to share your positive experience. We hope you and your grandchildren continue to enjoy many fun moments with our app!
Very great for all children!!
Response from developer
Thank you for your heartwarming review and for sharing your personal story. We're deeply touched to hear how our app is helping you create lasting memories with your children and grandchildren. Your experience highlights the importance of preserving family connections across generations. We're honored that our stories can play a part in this for your family, especially given your loss. It's wonderful that your grandbaby enjoyed the first story you shared together. We're committed to fostering a love of reading and storytelling for all ages. Thank you for using our app and for letting us know it's making a difference. We'll keep working to provide engaging content for families to enjoy together for years to come.
Can’t Sign Up
Response from developer
Thank you for bringing this issue to our attention. We sincerely apologize for the difficulties you've experienced while trying to sign up for our app. This is not the experience we want for our users, and we understand your frustration. We'd like to help resolve this problem as quickly as possible. Here are a few steps you can try: 1. Check your spam or junk folder to ensure the Magic Link email isn't being filtered there. 2. Try signing in using Apple / Google If these steps don't work, please contact our support team directly at support@getzoog.com. Provide them with the email address you're using to sign up and any error messages you've received. They'll be able to investigate the issue further and help you get access to the app. We appreciate your patience and persistence. We're constantly working to improve our sign-up process and will use your feedback to make it more reliable. Thank you for bringing this to our attention, and we hope to have you enjoying our app soon.
Grandkids like it and so do I
Response from developer
Thank you for your delightful 5-star review! We're so pleased to hear that our app is bringing joy to both you and your grandkids. It's wonderful that you're using the app to be "silly" together - those moments of shared laughter and fun are truly precious. We designed our app with the goal of strengthening family bonds, especially across distances, so it's heartwarming to know it's helping you stay connected in such a fun way. Your feedback about using the app as a means to keep in touch is especially valuable. It shows how storytelling and shared experiences can bridge gaps and create lasting memories. Thank you for taking the time to share your experience. It's reviews like yours that inspire us to keep innovating and creating features that bring families closer together. We're grateful to be a part of your family's story!
