FirstEnergy Choice FCU Mobile User Reviews

FirstEnergy Choice FCU Mobile
FirstEnergy Choice FCU Mobile
FirstEnergy Choice Federal Credit Union

Top reviews

App Does Not Allow Login

For weeks I have not been able to log in. Can login on desktop just fine.

Not the Electric Company

I called the number provided by the app.because I was under the impression this was the JCP&L . I searched for Jersey Central Power and Light also called, First Energy. When I was confused and could not find what I needed on site . I called the number provided for help . The woman who answered the phone was not friendly . But , I know people have bad days so I cheerfully explained my situation. When I was interrupted by the woman who answered the phone . “This is not the electric company “ she barked . I said “ok I am sorry but confused “ she barked again “THIS is not the ELECTRIC Company “ .I started to ask another question and again Interrupted “THIS IS NOT THE ELECTRIC COMPANY “ .
So the message is Clear and was the first time she Barked it at me . If this is an example of the costumer service this company provides . I don’t Know that it is one, I would like to do business with .
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Great Products Great Service

Everyone at the credit union is very helpful and this new service offered to the members is a great addition to the already in place online banking!

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