Canโt cancel subscription!!!! User beware!!!
Response from developer
Dear user, We are sorry for the inconvenience. Loopya is free to download and free to use, and some advanced features need to be paid. Now, with the subscription, which unlocks all the functions in the app, you can continue to enjoy our updated content. As a developer, we cannot directly refund you. At the same time, you will not be charged without your permission, and there will be no mandatory fees. You can cancel your subscription the same way you cancel any other App Store subscription, in the settings of your App Store account. The steps are shown below: Go to Settings of your phone > tap "iTunes & App Store" > tap your Apple ID > tap "View Apple ID" > tap "Subscriptions" > tap "Cancel Subscription"; To request a refund, please refer to๏ผ https://support.apple.com/en-us/HT204084; If you have further questions or suggestions, please reply the email and we will answer as soon as possible. Best wishes, Team LoopYa
Worst app ever
Response from developer
LoopYa is a product that our team has worked hard to develop over the past few months. We are sorry that the result is not to your satisfaction, we have received your complaints and suggestions about the result and we will further improve the user experience in the coming days. For further questions, please contact LoopYaTeam@outlook.com
Not as advertised
Response from developer
We apologize for making you feel this way. We have carefully designed and considered the paid function in our APP, aiming to provide users with better experience and value-added services. We will further optimize and improve it to give you a better experience.
Network Errors
Response from developer
Thank you for your feedback and suggestions for improvement! We are always committed to creating better products, we will actively explore and implement feasible improvement programs, and look forward to bringing you a better product experience! If you have further questions, please contact us at LoopYaTeam@outlook.com.
Use it
Not very good.
Response from developer
Thank you for your feedback. We will continue to improve our app and hope more high-quality functions can be provided to our users.
Payment
Response from developer
Dear users, some functions in the APP need to pay for the continuous update of the content and more functions. To cancel your subscription or get a refund, please refer to Apple's official guidelines.
Subscription charges without consent
Very simple, this is a great application. I have been using it all along
Itโs nice
Response from developer
Loopya can be downloaded and used for free. This application includes both free and paid content. You can choose to experience it for free, or you can pay to unlock more features according to your personal needs. We apologize for not providing you with a satisfactory user experience. We will make every effort to optimize the application and provide you with a better experience. If you have more suggestions and questions to share with us, please contact us via email: LoopYaTeam@outlook.com.
