Leave a Review KatchU
App have issues
The app does not work
I have the GPS and can not update my dogs location
When I click on update it says that my pet is at home, but in reality I am now with the GPS is another city! Please fix
The GPS is worth nothing if it doesn’t workGustamante96
Developer Response
Thank you for your message, and we apologize for any inconvenience you may have experienced. According to the product's operational rules, when the product reaches another city, the device's location is synchronized to the current position unless specific conditions are met. For instance, if your phone's Bluetooth connection with the device remains uninterrupted, it may lead the device to mistakenly assume that your pet is with you at home, ensuring safety, and, therefore, not triggering a location update. If you have any questions or concerns regarding the device or the app, please feel free to contact us. We are here to assist you at any time: sales@eviewgps.com.Too slow
Once you’ve managed to get the app set up (very difficult to understand how to do), it takes over 5 minutes from opening the app to getting the cat’s location. Not great when you’re worried and wanting to find your cat. Other apps open within seconds. It’s a very slow platform and such a shame as it does (eventually) work.Show lessSebsmum
can’t even get the set done ‘network not working’
we have been trying use this app for 2 days and as soo. as you get to the cats credentials it won’t save and just says ‘network not available’ not much use if you loose your cat. We have tried on two different networks our phones are compatibleCazbo11