It’s connected but not updating
I think many people bought recently have same issue. Is it app issue?
HELP
so basically i got my light stick and i’m trying to connect it but it won’t update. i realise why now. basically i can’t turn on location for the app. does anyone know what to do? i’ve gone to location settings and it just doesn’t show up. also it sends a window to turn location on but it disappears before i can click it
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Lighstick Won't update
I tried so many times connecting the lightstick to my phone. It always says "latest firmware available, lightstick is being updated, please wait" but it's always stuck to 0%. Why is it not updating???
Not working, always stays “progress” at % on new firmware update
After connected to the stick, it shows a message “light stick update” but the progress status always is 0%. This happened both in my iPhone and ipad. I checked my internet connection is good and using the app latest version. Very disappointed, I spent hundred dollars for the stick but is not working! Please help
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2 firmware updates, second one frozen
App is clearly connecting to my light and does fine during the first firmware update, but once I hit “ok” for the next step, it starts a second firmware update (with Korean writing where it previously indicated my percent progress) and it just remains at zero percent while the light keeps blinking blue (during first firmware update it remained solidly blue throughout update).
Please help! We bought this version bc of the Bluetooth capabilities. If I could get the app to connect, I would love to be able to give this a higher rating. It is a cool product if the software worked and if there was an easier way to contact the manufacturer for customer support.
Please help! We bought this version bc of the Bluetooth capabilities. If I could get the app to connect, I would love to be able to give this a higher rating. It is a cool product if the software worked and if there was an easier way to contact the manufacturer for customer support.
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It doesn’t react to MuSic!!
Its been a month since I bought my lightstick and yes it connects to the app but then, it disconnect when I go to Different apps. Also It doesn’t react to any Blackpink songs!!! I tried everything to update it. I even took the batteries out and used a charger cord to update it and I also use a speaker so it could hear it better, but it just doesn’t work!! I’m going to Blackpink tour soon. I need someone to help me fix this. Please let me know if someone could help.
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App doesn’t work
I’ve been trying to use this app but every time I leave the app and go back in it says it has disconnected. The videos there don’t even work for me at all. How do I fix this issue?
Amazing, but doesn’t work sometimes
Hi YG and everyone who wants to download this app! I suggest you read before downloading this.
Basically, i finally got my dream lightstick, and i was super excited to connect my lightstick to my device, so i got my iPad, and then did blink mode! I thought blink mode would take several tries, but its actually not very complicated. Anyways, blink mode works. But here is the REAL part. Whenever i wanna connect my lightstick and want it to do rainbow lights on my lightstick, it doesn’t work. Sometimes it says “your lightstick has been disconnected.” It sometimes works. I don’t know why, it might be just me..or the app. I’m not sure! But anyways, great lightstick and app. Thank you for reading YG and other people that are about download this. 😇🖤💗
Basically, i finally got my dream lightstick, and i was super excited to connect my lightstick to my device, so i got my iPad, and then did blink mode! I thought blink mode would take several tries, but its actually not very complicated. Anyways, blink mode works. But here is the REAL part. Whenever i wanna connect my lightstick and want it to do rainbow lights on my lightstick, it doesn’t work. Sometimes it says “your lightstick has been disconnected.” It sometimes works. I don’t know why, it might be just me..or the app. I’m not sure! But anyways, great lightstick and app. Thank you for reading YG and other people that are about download this. 😇🖤💗
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Connect to the music
Just like most of the other reviews, I am having the same issue when it comes to reacting. Everything else works fine, it connects to the app, I can control the brightness etc. But every time I want to connect to a reaction mv it does not work! This is very frustrating. I have tried multiple ways none have worked. Please fix this. If anyone can help me please do!
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Doesn’t fully work
Okay, so I got the lightstick after wanting it for literally years, was so excited to try out all the features!! It connected to the app fine, and I could control the lighting on there as it should, but then I read that it could sync to special music videos. Cool, right?
I tried on every music video that was made for the Light Stick on Vimeo and it never. Reacted. EVER. I tried all the songs, turning up the volume all the way to where my ear drums were gonna blow off, all I got were tiny beeping sounds that were really high pitched coming from either the speakers or the stick.
Could anybody tell me why my stick won’t react to their music videos? Thanks.
I tried on every music video that was made for the Light Stick on Vimeo and it never. Reacted. EVER. I tried all the songs, turning up the volume all the way to where my ear drums were gonna blow off, all I got were tiny beeping sounds that were really high pitched coming from either the speakers or the stick.
Could anybody tell me why my stick won’t react to their music videos? Thanks.
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