Airwallex User Reviews

Airwallex
Airwallex
Airwallex PTY LTD

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  • Do not recommend

    This company took an extraordinary amount of personal information as part of the account opening and then rejected the application without giving any reason nor following up with any questions. There is no ability to request any information about the process.

    I would not trust them and will stay with Wise who are excellent and at least hold a conversation with you if any problems arise.
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  • Airwallex will freeze your account without notice

    When the time is ripe, they will freeze your account and keep you away from using your funds. That too without any prior notice, any indication, or even explanations. You will suddenly won’t be able to login to the app and your money isn’t yours!! If you don’t believe it, use it and learn it the hard way!! Our entire balance has been locked out. We have all things legitimate. There were no pending RFIs or queries that we can think of as a basis of the account suspension. We pay suppliers that has bills and are into normal professional services.

    We are shocked and surprised by the pathetic situation. We may get legal help.
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  • I cannot give any star if have one

    application is complicated and the questions and required documents are Beyond what the platform should ask for
  • Good Support Best Virtual Bank ever

    I tried too many virtual banks but this one deserve 5 Stars. I can create and use multiple Virtual cards to pay in any currency and also can set up limitations. i love that i can have multiple bank accounts of any currency. PC version is the Pro version but app can be used to keep an eye on your account. Support experience was good they’re very quick and responsive.
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  • Expenses function terrible.

    No ability to items expenses means taxes cannot be accounted for correctly. Poorly thought out, therefore not a scalable solution. Approval process also terrible - having to click in and out of each expense.
  • Do not use - there is no after-sales support at all!!!

    Due to my client's credit card payment failures, my account was suspended. I have sent them about 20 emails and tickets without any response. There is still $3000 in the account that cannot be used or withdrawn. It is really disappointing. Our funds are all legitimate income, even if there are disputes, they should contact us to resolve them instead of suspending the account with no response. If you also want to use their services for receiving payments, please think twice before proceeding!!!
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  • Disappointed

    Extremely frustrating that we’ve time you receive a higher amount the transaction is set as pending and more information is required. I thought running my business would be easy now I’m having to worry about cash flow with money that is already mine. Absolutely ridiculous. Avoid at all cost
  • U deserve zero

    For you don't know the reason for existing ad an open digital financial technology in line with banking as service to human life and earth well beings...
    You are behaving as traditional pig banking for using nonsense, human Rights oppressing credit scoring wherein only rich people can get loan so the can add to third piling up paper money to make it more while poor people suffer and die hunger
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  • A market too flooded for this flimsy finance fizzer.

    Do commerce with a merchant brand that knows what business owners need and appreciate—especially those that can deliver a reliable, frictionless experience.
    Here are six superior options:
    ✅ Stripe.
    ✅ PayPal Business.
    ✅ Wise Business.
    ✅ Revolut Business.
    ✅ Square/Block.
    ☑️ Even primitive Westpac is out-pioneering.
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  • Why no transfers?

    Extremely frustrated that I cannot make transfers in the app, only on a laptop. There is also no easy search functionality for transactions spanning back 12 months. When will this be fixed, it seems so basic!!

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