Leave a Review Ubeya
Trash app and zero support
I have to use this app for my job and it literally never works. It crashes constantly, notifications are wack, and sometimes it just won’t allow you to log in for DAYS at a time.
There is no way to get help or issues resolved. Their listed number is a voicemail box that is never checked. Their email is just an info line, not customer support. I’ve even gone as far as DMing them on Instagram and have gotten zero help.
As someone who has worked help desk this is insane. If I am somehow missing the help section or knowledge base after scouring the website, I really hope the developer reaches out to guide me to it. Should be able to give negative stars. I’ve never written an app review this is how bad the app and support is.Show lessbluheron01
Developer Response
We sincerely apologize for any inconvenience or frustration caused. Ensuring a smooth user experience is of the highest priority for us and whenever we identify an issue we work to resolve it quickly and efficiently. The app should be running fast and without issues and we hope you give it another try. Nevertheless, the best way to get in touch is to reach out to our support team through this link - https://www.ubeya.com/register/ubeya-intercom-help-for-app-users We will do our best to assist you!My feed is always blank
I can’t book shifts because they don’t come up on my end it stays blank but my co workers have a feed so I literally miss out on work because the app is not working correctly. I reached out to my manager in hopes to fix it but it has to be an issue with the app itselfBruceyBruster
Developer Response
We're sorry to hear this! We haven't received similar reports from other users and would like to look into this. Please ask your employer to contact us, or get in touch with us directly - https://www.ubeya.com/register/ubeya-intercom-help-for-app-usersRev
Notifications for shift availability doesn’t come early. Comes days after my colleagues have receivedVallyC-raptor
Developer Response
Our apologies, this doesn't sound right! Please get in touch with our support team so we can take a closer look and assist you - https://www.ubeya.com/register/ubeya-intercom-help-for-app-usersWhy can’t I see why shifts?
I’ve had the app for a year and after a while they just stopped showing shifts for me to apply too and I’m not sure why?Kai4)545
Developer Response
Thanks for writing in. It's possible that your employer hasn't sent any new offers, but we'd be happy to take a closer look to determine if there could be a glitch or bug involved. Feel free to get in touch so we can further assist you - https://www.ubeya.com/register/ubeya-intercom-help-for-app-usersBug problem
Fix the app now!!Gsbhshdbbd
Developer Response
We're sorry this is your experience. We are constantly improving the app and implementing fixes as soon as we identify any issues. The app runs smoothly now, we invite you to give it another try!Not what you need when looking for work
It’s 1 of the big problems with app based employment, never developed enough and no care that people are trying to find work.!Help the smack heads
Developer Response
So sorry to hear you feel this way. We are constantly improving the user experience for you guys. The temp employees are our top priority!Not loading
Apps crashing instantly when trying to open with iOS 12, please fix this soonFreederry67
Developer Response
The issue was resolved. Thanks for your feedback!Won’t launch on iOS 12
New update completely broke the app for iOS 12, please update ASAPjoe536895
Developer Response
Our sincere apologies! The issue was resolved. Thanks for your feedback!App
I never ever see any jobs on this app, I usually see jobs on Fb but never on the app. App is up to date too.Angelhdez77084
Developer Response
Thanks for writing in. Jobs will only be available once you are connected to an employer who also uses the app. Feel free to get in touch if you have any questions regarding this - https://www.ubeya.com/register/ubeya-intercom-help-for-app-usersGood enough
So far so good I just wish the income showed straight away a shiftCeeC2.0
