SI Tickets User Reviews

Top reviews

Scam Co often no tickets delivered at customer’s expense

I have been using this platform for a while. During my time of using this, I had my account hacked where thousands of dollars were charged. Luckily my credit card took care of this and I did not have to cover it. More recently I purchased tickets for an event and never received them. My friends had the same experience for a couple other events. If you’re purchasing tickets near the time of the event and you do not receive the tickets beware, they will still charge you and get away with you having to pay for the tickets. Do not waste your money. This company does not care about the consumer and you will be liable for tickets that you never received.
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Get them!

I bought tickets to see my fav artist for July 27th. It was the first time I ever bought concert tickets and heard of SI Tickets. I couldn’t find many reviews so I thought I got scammed. BUT I got the tickets the day before the event and it was sent thru Ticketmaster. Everything worked perfectly! Def will use again.
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Response from developer

Hello Alishadenisse, Thank you for your review of our mobile application. We're thrilled to hear about your positive experience and how the app has been helpful to you! Our team works diligently to provide a seamless and enjoyable experience for our users, and it's incredibly rewarding to know that we've met your expectations. If you have any suggestions or additional feedback that could help us enhance the app even further, please don't hesitate to share them by emailing support@sitickets.com. Your insights are invaluable as we continue to improve and provide the best possible service. Once again, thank you for your kind words and for being a part of our community. We're here to assist you whenever you need us. Warm regards, SI Tickets

Buyer beware

This is a scam. Don’t do it

Worst Ticket Experience I’ve ever had!

I purchased tickets. My card was charged. I received an email stating there was an issue and I had to call. I called several times and nobody would answer. Then I receive another email that they suspected fraudulent activity and would have to use another form of payment. I used my PayPal which is connected to my personal bank account. There was nothing fraudulent whatsoever. My money has still not been returned to my account. I’ve been buying tickets for years and have never had an issue.
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Response from developer

Hello hhfuxjrixudiy, Thank you for taking the time to share your thoughts on our mobile application. We appreciate all feedback, both positive and constructive, as it helps us improve and provide a better experience for our users. We're sorry to hear that you've encountered difficulties while using the app. Our team is dedicated to resolving any issues you've faced. Could you please provide more details about the specific problems you encountered or any error messages you received? This information will greatly assist us in identifying and addressing the root causes. Your input is invaluable to us, and we're committed to making the necessary adjustments to enhance your experience. If you're open to it, we'd love to connect with you directly to gather more insights and work toward a solution. Please feel free to reach out to our customer support at support@sitickets.com. Once again, thank you for your feedback. We look forward to turning your experience around and providing you with an application that meets your expectations. Best regards, SI Tickets

Scam

They sell you tickets and then give you the wrong seats. Also they won’t refund you.

Response from developer

Hello jakeib13, thank you for taking the time to share your thoughts on our mobile application. We appreciate all feedback, both positive and constructive, as it helps us improve and provide a better experience for our users. We're sorry to hear that you've encountered difficulties while using the app. Our team is dedicated to resolving any issues you've faced. Could you please provide more details about the specific problems you encountered or any error messages you received? This information will greatly assist us in identifying and addressing the root causes. Your input is invaluable to us, and we're committed to making the necessary adjustments to enhance your experience. If you're open to it, we'd love to connect with you directly to gather more insights and work toward a solution. Please feel free to reach out to our customer support at support@sitickets.com. Once again, thank you for your feedback. We look forward to turning your experience around and providing you with an application that meets your expectations. Best regards, SI Tickets

Ticket Support

Just hope you don’t buy an invalid ticket from one of their “resellers”. Received a screenshot from the seller of a ticket that was supposed to be transferred via MLB Ballpark and was unable to enter the event. Was denied a refund by customer service after providing them verbiage that states the venue didn’t accept screenshots. Wasted a hour of my time with support. I will only be buying tickets directly from the Ballpark app from now on for all MLB games.
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Response from developer

Hello AJLittrell, Thank you for taking the time to share your thoughts on our mobile application. We appreciate all feedback, both positive and constructive, as it helps us improve and provide a better experience for our users. We're sorry to hear that you've encountered difficulties while using the app. Our team is dedicated to resolving any issues you've faced. Could you please provide more details about the specific problems you encountered or any error messages you received? This information will greatly assist us in identifying and addressing the root causes. Your input is invaluable to us, and we're committed to making the necessary adjustments to enhance your experience. If you're open to it, we'd love to connect with you directly to gather more insights and work toward a solution. Please feel free to reach out to our customer support at support@sitickets.com. Once again, thank you for your feedback. We look forward to turning your experience around and providing you with an application that meets your expectations. Best regards, SI Tickets

BEST IN THE BUSINESS

Low fees and amazing customer service. I had never heard of SI Tix but I’m glad I found them. They charge a $10 fee, which is way lower than most ticketing sites!

Response from developer

Hello Kipkatch, thank you for your review of our mobile application. We're thrilled to hear about your positive experience and how the app has been helpful to you! Our team works diligently to provide a seamless and enjoyable experience for our users, and it's incredibly rewarding to know that we've met your expectations. If you have any suggestions or additional feedback that could help us enhance the app even further, please don't hesitate to share them by emailing support@sitickets.com. Your insights are invaluable as we continue to improve and provide the best possible service. Once again, thank you for your kind words and for being a part of our community. We're here to assist you whenever you need us. Warm regards, SI Tickets

Worked perfect. Got my tickets way before event.

Pre-ordered concert tickets before the tickets were even officially on sale. They sent me my tickets the exact day they officially went on sale (a good 10 months before the actual concert). Amazing with the cheap fee on venmo too!

Response from developer

Hello Amoney12, Thank you for your review of our mobile application. We're thrilled to hear about your positive experience and how the app has been helpful to you! Our team works diligently to provide a seamless and enjoyable experience for our users, and it's incredibly rewarding to know that we've met your expectations. If you have any suggestions or additional feedback that could help us enhance the app even further, please don't hesitate to share them by emailing support@sitickets.com. Your insights are invaluable as we continue to improve and provide the best possible service. Once again, thank you for your kind words and for being a part of our community. We're here to assist you whenever you need us. Warm regards, SI Tickets

Pleasantly Surprised

I hadn’t heard of SI Tix until I saw an add on either Twitter or Instagram, so I thought I’d check em out. Needless to say I’ve now bought tickets for 2 different events (with more to come) and have been thrilled with the prices and ease of buying.

Response from developer

Hello eward1$, thank you for your review of our mobile application. We're thrilled to hear about your positive experience and how the app has been helpful to you! Our team works diligently to provide a seamless and enjoyable experience for our users, and it's incredibly rewarding to know that we've met your expectations. If you have any suggestions or additional feedback that could help us enhance the app even further, please don't hesitate to share them by emailing support@sitickets.com. Your insights are invaluable as we continue to improve and provide the best possible service. Once again, thank you for your kind words and for being a part of our community. We're here to assist you whenever you need us. Warm regards, SI Tickets

Game Changer

Such a great service! I was thinking how come no one came up with this already, but this makes sense because you need a credible brand like SI to do it 👍👍

Response from developer

Hello Artur 45, thank you for your review of our mobile application. We're thrilled to hear about your positive experience and how the app has been helpful to you! Our team works diligently to provide a seamless and enjoyable experience for our users, and it's incredibly rewarding to know that we've met your expectations. If you have any suggestions or additional feedback that could help us enhance the app even further, please don't hesitate to share them by emailing support@sitickets.com. Your insights are invaluable as we continue to improve and provide the best possible service. Once again, thank you for your kind words and for being a part of our community. We're here to assist you whenever you need us. Warm regards, SI Tickets

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