Londr – Laundry delivery service.
Hate laundry? We love it. Simply download the app, create an order, and we’ll have one of our rock star washers pick up, wash, and deliver it back to you. Londr is fully insured and guarantees your satisfaction or your money back. With Londr, your laundry is safe, cared for, and not on your to-do-list anymore.
What makes us different from other laundry delivery services? We don’t charge per pound. We guarantee flat rate pricing & we don't force you into a subscription (unless you want one).
How it works:
1. SUBSCRIBE OR SCHEDULE
Create an order in the app. It’s easy and we walk you through step-by-step. You can also add any special instructions for your washer. Want to put your laundry on autopilot? Set up a subscription and never think about laundry again.
2. FILL
Put your laundry in either your Londr bag or a plastic bag to get started. If you select our Black Bag you can use two 13-gallon plastic bags. If you selected our Express White Bag you can use one 13-gallon plastic bag.
3. ENJOY YOUR FREE TIME
Our washers will communicate a pick up time with you. All you have to do is put the laundry outside your door. Within 24 hours your fresh laundry will be returned to your home.
OUR FLAT-RATE BAGS:
The Londr White Express Bag - $25/Bag
Holds a week’s laundry for 2 with a 12-hour turnaround.
The Londr Classic Black Bag - $39/Bag
Holds a week’s laundry for 4 with a 24-hour turnaround.
FAQs
HOW DOES LONDR WORK?
Simply download the Londr app, customize your order, add any special instructions you may have, set the laundry out on the porch, and your washer will pick up, wash, dry, fold, hang, organize, and deliver your laundry ready to be put away.
HOW DO I GET A LONDR BAG?
Londr bags can be purchased for $9 on the Londr app. Don’t have a Londr bag? You can use 1 or 2 13-gallon plastic bags.
HOW DO I START A LONDR SUBSCRIPTION?
Use the app to select which day of the week you’d like your laundry picked up and what size of bag to use, and we will make sure a washer is there every week to take care of your laundry. We’ll remind you the night before to put your bag out for pick up!
HOW DO I PAUSE OR CANCEL A SUBSCRIPTION?
You will only be charged the day before your scheduled weekly pick up, so you can pause or cancel your subscription any time in the app 24-hours or more before pick up.
WHAT IF I NEED SPECIAL DETERGENTS?
We offer an array of options. You can specify the type of detergent you need whether it’s a premium brand, hypoallergenic, or you can even supply your own.
DO YOU OFFER DRY CLEANING OR PRESS CLOTHES?
Not right now.
WHERE DOES LONDR OPERATE?
Wherever you are! If we don’t have people in your area yet, we will find people and notify you when you can place your order.
WILL YOU HANG CLOTHES INSTEAD OF FOLDING THEM?
Yes! If you supply the hangers and select the ‘Hang’ option on the app, your clothes will be delivered on hangers.
DO I HAVE TO BE HOME FOR PICKUPS AND DELIVERIES?
No! We’re all about convenience. Just put your clothes out after you order and go on with your day. We’ll take care of the rest.
WHAT IF CLOTHES ARE LOST?
This is extremely rare, but if one of your items is lost or damaged, we’ve got your back. We’ll make sure you are reimbursed and protected.
DO I HAVE TO SEPARATE LIGHTS AND DARKS?
Of course not! That’s our job. Simply throw all your laundry in a bag and let us take care of everything else.
WHAT IF I HAVE ALLERGIES? OR SPECIAL REQUESTS?
Need your clothes washed in a home free from pets? Need dye and fragrance-free detergent? Just say so in the instructions on the order. Our washers will honor any instructions you give.
HOW MUCH DOES LONDR COST?
$39 for a large laundry bag (two 13-gallon plastic bags) or $25 for a medium laundry bag (one 13-gallon plastic bag).
WHAT’S THE DIFFERENCE IN THE BAG SIZES?
Our $39 Black Bag holds a week’s worth of laundry for a family of 4. Our $25 White bag holds a week’s worth of laundry for a family of 2.
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