Pointless
Would be great if it actually worked. Half the time there’s either no rides available and the other half of the time it automatically cancels your reservation
Incredibly Unreliable
My bus is either half an hour early or an hour late. They left and still charged me even though they were 30 minutes early.
Trash
It keeps canceling my stuff bro…i booked like 3 times and it canceled it for some reason
pile of crap
if i could give 0 stars i would. go back to the old transit system.
Inconvenient and irritating
Public transit used to be easy, intuitive, and convenient. But now It’s the exact opposite. There are no schedule bus times, the app won’t let me book an on demand ride before almost 6pm when the places I need to go are getting ready to close. The app is far from easy to use, and it’s over all an irritating experience, that I have no patience for. There’s a reason the old bus system was used for over a hundred years. It worked. It was convenient. You could guarantee what time a bus was meant to be at any stop.
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Demonstrates the beginning of the loss of clients
This app is god awful. There is no regular timed routes on the map(which is also useless) and it’s quite frankly confusing. It’s to over complicated for the average person to use it regularly. St thomas transit is going downhill FAST