OSD Control User Reviews

OSD Control
OSD Control
Santos Electronics Inc

Top reviews

Leave a Review OSD Control
  • Terrible

    It’s hard to believe a company would sell a product that can’t connect to their app. This system needs some serious work. Better of buying a Bluetooth connector, this app when connected to the OSD device does not work 90% of the time and when it does it is brutally slow.
  • Mute button

    The mute button on the iPhone version is working in reverse. Mute activates sound for the zone while unmuting actually mutes.

    Everything else seems to work.

    Feature request. Export and import settings so I don’t have to keep typing my zone, source names on my family’s phones.
  • It’s not working,

    I am trying to play music on my speakers but it won’t work, get some work done please
  • No support at all

    This app is buggy and doesn’t function properly the majority of the time. When it malfunctions it will turn the volume all the way up while turning the balance all the way to one side. So you get the opportunity to blow out half of your speakers if you don’t have a DB limiter in place. When reaching out to OSD for assistance they ignore you. So thanks for that OSD. I was buying my audio equipment from OSD. I have since been looking for other vendors. If you spend a few minutes you can find the “Nero Max12” at other venders.
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  • It’s okay

    It’s takes 3-5 seconds to respond, but there’s a problem when I switch a song on Spotify it takes Atleast 4 seconds to play the next song, get some work done
  • Garbage App

    The app does not sync with the amplifier 75% of the time, is not intuitive, and locks up often. I am seriously disappointed after purchasing the OSD MAX-12. The amp is decent but if I cannot control it, then what is the point! This app feels like it was written in Tcl/Tk and is ancient from a UX perspective -- but that really doesn't matter since it doesn't work and control the amp anyway.
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  • Very disappointing

    My main zones use 8 ohm speakers so I have to connect in bridge mode. The audio controls in the app do not recognize this and now my speakers work in only one channel, so I miss out of so much sound! Basically if I move the speaker to Left then no change in sound, but move to Right and crickets!
  • Worst zoned audio receiver and app ever

    I am a technician and have been installed large scale multimedia systems for more than 5 years (usually more than 20 speakers across 6-10 zones all controlled via smart device. And this is the worst. The customer ended ups spending almost 3-4 extra hours to install this device instead of the one I suggested. And now this system is more of an on/off 2 zone setup rather than a customizable 3 zone setup. Never buy Nero
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  • Needs a lot of work!

    I’m not sure why they don’t invest some time to fix this app. At first look it seems like it includes all the basic controls for a sound system but once you try to use it it gets very disappointing. When switching among the various zones it doesn’t always work so you have to quit the app and launch it again. The on-off and mute button of each zone doesn’t always work, or doesn’t respond for 3-5 seconds There’s no way to custom name the zones so it gets very difficult to remember what each zone controls, especially when you combine 2 or 3 units with 12-18 zones. Sources need to be named on each device separately, it is not retained by the unit From time to time the settings of some zones change on their own: like the volume, pan, eq etc. There’s no way to group the zones or even control all the zones at ones, except All ON and All OFF.
    You cannot assign a static IP to the network card…really???
    The unit doesn’t have a built in IR recover to use with a remote controller…. You need to purchase a separate remote controller unit which is also not efficient and poorly designed. Once you buy the optional remote controller units the remote controller needs to be pointed to the various wall plates and can only control one zone at the time so you need to go around the various rooms and zones which defeats the purpose of having a remote controller…. I
    ’m pretty sure that any decent app developer could fix all those issues very easily. It just looks like they gave up on the app development when most other companies invest a lot or time and resources to make apps function properly. C’mon OSD! Fixing this app will rebuild the confidence of existing customers and will definitely help you sell more units once people
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  • NonFunctional on iPhone "ok" on Android

    On iPhone, simple things dont work like individually powering on/off different zones, changing the source uniquely for each zone, saving my settings.

    Whats worse, not only doesn't save my settings it resets them to nonsensical things like treble on 15 bass on -15 or the opposite, or both on 0. oh, it will set the balance randomly to right or left, but never in the center. My god this is terrible.

    I had to install it on an Old Android l had laying around. It works waaaay better on Android. Still some clunky things like not remembering the server IP and reconnecting automatically.
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