Captain Rider User Reviews

Top reviews

Simple and works well

I’ve only used this for managing my EyeRide thus far, but the app is straightforward and has consistently worked for me.

I’d love to see some improvements to the Bluetooth capabilities to allow users to pair their own devices such as additional buttons.

Worked with Sena SMH5

A rider with the Eye Sight system wanted to connect via intercom. I connected to the group and it immediately worked with my Sena SMH5 that was already paired.

Response from developer

Hello dear user, Thank you for your review! We are happy to hear that you use Captain Rider with your biker friends and that everything is working as expected! 😁

Captain Rider App

I went through the signup process and now I just get a login error every time. App doesn’t work.

I tried to reset my PW and it acknowledges it but I do not get a email to make a new PW. - something is up with this app - poor rollout!

Response from developer

Hello Claire, have you confirmed the account using your smartphone? It is mandatory to be able to log into the app. If you did and are facing an error message, feel free to contact us at customercare@eye-lights.com and we will be happy to help!

Huh? What?

There is no hands-free control of this app, which is designed to be used whilst you are riding a motorcycle. This app needs a voice activated volume control like a fish needs water, and until then is very little use.

Unusable

Can’t even long in

Response from developer

Thank you for your review. Did you try to update the app for the last version?

Account creation error

Can’t create a new account. Error message doesn’t help troubleshoot the issue.

Response from developer

Thank you for your review. Did you try to update the app for the last version? The last release fix the bugs and improve the performance of Captain Rider :)

Not Enough Testing

The app worked the very first time I attempted to use it which was today at 1PM. As of 5PM the app splash screen takes at least 15 seconds to clear and I get a login error every time I enter my credentials. Because I can’t log into the app the Eyelights system is useless.

Suddenly working now

Updated this to five stars because the app is suddenly working after not being able to do anything with it. Not sure why...but at least it’s working now!

Response from developer

Thank you for your review :) Don't forget to update the app to enjoy the last releases.

Cannot create an account

The app keeps saying account creation error and does not have anything to fix the issue.

Response from developer

Thank you for your review. Did you try to update the app for the last version?

Does NOT work

Unable to connect to their servers, can not create an account. Even if it’s free you paid to much

Response from developer

The last version has fixed this issue, don't hesitate to update your app :)

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