Not user friendly
I have never had trouble paying a bill online, until this app and website. It’s not easy to find where to add your banking information. Once you do stumble upon it you have to wait days for the small deposits they send to your checking account to be confirmed. Once the deposits are made I don’t even know where to go to add that information to the site. It’s just ridiculous. I had to call to make my payment which there is a $5 fee for. Thank goodness you can pay your bill without logging in to your account. I have never seen a more complicated website/app in my life! So frustrated that I wrote a review. And I don’t even write reviews!
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