Thrilled !!!!
I am absolutely thrilled to have recycling in my area ! It’s so important to me , the app works great , no issues , I like that it sends me reminders about my pick up and that it shows when my next pick up will be .
Great service!
I am very happy with the service provided. I do need to know how to order bags as I close to running out. Thank you!
Bad customer service
I have not had an issue with the actual pick ups. My issue is with customer service. I paid for a year recycling plus glass. I paid through July 2023. They charged me $12 last week and I cannot get anyone in customer service to respond to my inquiry.
Rating GooD
I find the app easy to use, the service is great, we needed recycle options here. *I do wish the company would provide bins or at least a little sign on their bag so my neighbors know I’m not putting garbage on the side of the road. But we’re so happy with everything else.
Joe S
After four days of not having my recycling picked up. It is impossible to speak to anyone . In filling out a on line form I am asked to leave a tip! Not sure where that came from, but that's another issue. Sent picture of my recycling to show tub was full! Now I'm being asked if it was out in time plus a lot of other filler issues! Form asked if I wanted someone to contact me. Said yes! No contact yet!!!!
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Recycling service!
Great service, always reliable and on time. App is helpful too! I love that they take glass as well.
Worst service I’ve ever had
I really wanted to like Recyclops. There isn’t another curbside recycling service in my area. I gave them several chances over a few months but they missed pickup after pickup, made it incredibly difficult to even log into my account, and when I tried to reach them via email and live chat, they were incredibly slow and neglectful. The one nice thing I can say is that no one was ever rude to me. Still, that doesn’t make up for the total lack of basic competence with their service. I can’t continue paying for a service that doesn’t happen, so I cancelled.
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Useful and needed
I am saddened by my city’s abandonment of curbside recycling for shortsighted economic reasons.
At the same timeI am pleased Recyclops has stepped in to fill the breach, even if it means less money in my bank account. They have made the process simple. I recommend the service.
At the same timeI am pleased Recyclops has stepped in to fill the breach, even if it means less money in my bank account. They have made the process simple. I recommend the service.
Recyclops is a wonderful service!!
Tomorrow will be my 3rd pickup and we are thrilled to have this service. They always come on the day scheduled, bags are provided and it is wonderful to not have to throw away so many items that can be recycled. Thank you recyclops!!!
No Waste Wizard
I have reported to support more than once that there is no Waste Wizard in the app as advertised. I have uninstalled and reinstalled more than 10 times. App is updated. Yes, I have restarted my iPhone 13. Still no Waste Wizard as shown in the photos. There is nothing in the middle where the option is shown in the photos.
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Response from developer
Hello! Can you please share more details about any problems that you are having with the app at support@recollect.net and include the name of the app that you are using in the email? We are happy to help troubleshoot and hope to hear from you. -Micah @ ReCollect Systems Inc.
