Guest User Reviews

Guest-App
Guest-App
Servi Smart Solutions Ltd

Top reviews

Leave a Review Guest
  • Needs internet to use the digital key on the app

    Should’ve implemented it over apple pass/pay
  • Just a bad idea

    Worst thing to do while tired and trying to check in.
  • Don’t waste your time

    App is hot garbage. After install it states: open your browser and log in.
    WTH???
  • Unusable terrible app

    I never write app reviews but this one is terrible! We were told to use the app to access our room. Thank goodness the front desk was staffed and gave us key cards. This is beta software at best. Please make the app work if you want guests to be able to use it(!)
  • Terrible - unusable & lacks core APIs

    The app doesn’t not launch from stay link on Android. iOS version activated via stay link but messaging is not functional (new messages not showing up).

    The app lacks some of the basic core APIs like push notifications!
  • Great app!

    I used this app at a hotel I stayed at and it worked perfectly the whole time. Didn’t have any issues opening the door and it was super convenient to have my key so handy in my phone! I had access to my room and the rooftop lounge and was able to share the guest app with my family members so they could get access too.

    Would definitely recommend!
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  • Worked great

    Fantastic app, did exactly what I required.
  • Impossible to navigate to the actual app

    Similar to the above reviewer having downloaded the app it says “return to the previous screen and click ⚡️Activate” but there is no way to navigate to another page. No idea how I will check into my hotel given this.
  • Doesn’t work

    Since installing it is stuck in a page which tells me to navigate to an activation page but there is no way to navigate…
  • Cannot go back to previous screen

    App advices to go back to previous screen to activate and there is no option to go back. Please test and fix it

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