SoftSpot App User Reviews

Top reviews

Great customer support

I had a few issues with uploading pictures in the app but the team behind this app offered me great support. They proactively emailed me to offer support and when I told them about some bugs in the app, they fixed the issues and offered a refund for the inconvenience.

Extremely buggy app

I attempted to upload pictures three times. Every time I try to select pictures, the chat button at the bottom of the app is annoying and somehow I end up tapping it on. The moment you tap on the chat button, ALL the pictures that you took are being removed and you have to restart the process. I failed to use the app since every single time after I selected the pictures, I tapped on the chat button and my efforts were gone. Please remove the chat button from that screen, it is extremely annoying if you press it by mistake and have to restart the process.
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