Horrible since the Update!!!
I RARELY and I really mean RARELY, review apps; since the update, this app has been so trash and has frustrated me over time so much so that I just felt I just HAD to review.
I wanna preface this by saying I used to love this app because I love sneakers. This app used to be great! It was Straight forward, simple, it just worked!!! Whomever decided to implement these changes, I don’t know what to say to you. It’s extremely buggy! You have to sign in literally every time you get out. The new interface is HORRIBLE! It’s unintuitive, messy, disorganized, and just doesn’t work. People I have been interacting with on the app lately said they’re leaving…like soon - assuming nothing is fixed. Personally, I’m trying to get one of my trades to go through and I am out! Can’t do this anymore. Funny thing is my last trade that I’m currently tryna push through keeps failing! I’ve done everything to push I through; nothing! Updated and added different credit cards, nothing! Updated my profile, still nothing!
I’m really giving up at this point.
I wanna preface this by saying I used to love this app because I love sneakers. This app used to be great! It was Straight forward, simple, it just worked!!! Whomever decided to implement these changes, I don’t know what to say to you. It’s extremely buggy! You have to sign in literally every time you get out. The new interface is HORRIBLE! It’s unintuitive, messy, disorganized, and just doesn’t work. People I have been interacting with on the app lately said they’re leaving…like soon - assuming nothing is fixed. Personally, I’m trying to get one of my trades to go through and I am out! Can’t do this anymore. Funny thing is my last trade that I’m currently tryna push through keeps failing! I’ve done everything to push I through; nothing! Updated and added different credit cards, nothing! Updated my profile, still nothing!
I’m really giving up at this point.
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Response from developer
We hear your frustration and apologize for the inconvenience caused by the recent update. We're actively addressing bugs, login issues, and the overall user experience. Your feedback is vital, and we're committed to restoring the app's functionality. We appreciate your patience.
Stay Away (since the new UI update)
People were asking a for a few added features but the devs decided to overhaul the whole app instead. Ever since the whole thing is filled with bugs that 1. Doesn't even let the app load half the time where you just sit on a black screen until you restart it. 2. Doesn't seem to be a way to add pictures anymore to a non defect pair. 3. The app has values they give for all pairs and most of the time they're WAY off or the ranges are pretty huge like $1k-$1.5k and the offers will always take the lowest of the range so the value the app will tell you ends up being nowhere near the actual value. Best thing they could do at this point is just revert back to the old UI because they're losing users FAST. App is becoming dead with more users leaving than ever with the app showing they haven't been online for weeks now. Didn't used to be like that. Also their fees are too much (always been a problem though) you're almost better off just selling your pair on GOAT and buying the pair you actually want with the credit. Much easier process tbh.
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Update is trash. Started sending promo emails that I opted out of.
The new update makes the app exponentially more difficult to navigate. I wrote a review previously about the many issues. I believe that review disappeared because I went back to read the reviews and decided to enter another 1 star rating. There are so many things that are now worse with the app that I don’t want to list them out for fear of not including them all. This went from an app that I used EVERYDAY to not at all. The real reason for this re-review is that I opted out of all marketing and promotional emails on the app, yet I have just received a marketing and promotional email from tradeblock anyway. When I try to click the “Preference Center” button at the bottom of said email, it does nothing. I then attempted to sign in via the website and can’t even do that. Tradeblock is basically dead to me until the user interface is fixed or restored. I could go on and on about how dissatisfactory the app has become, but I have already spent more time than I want to doing so. I’m truly disappointed. Prior to the newest update, I spent more time on tradeblock than I did on instagram. That is no longer the case. Again, stop sending me marketing and promotional emails. I only want emails in regards to any business that I decide to do with tradeblock. As of now that is absolutely none. Please respect my privacy at this time.
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Response from developer
We appreciate your feedback and apologize for any inconvenience. Our team is actively addressing bugs, including default sorting, duplicates, and dark mode. Rest assured, your concerns are a priority, and we're committed to enhancing the app's performance. Stay tuned for updates, and thanks for your patience.