Escape Game User Reviews

Top reviews

Very Interesting Game

Lots to think about - challenging - extremely good for a free game

Response from developer

Thank you for contacting HFG support. We are glad to know that you liked our game. Keep playing and supporting us. If you have any clarification or queries regarding this particular game or level, feel free to write here. We will be ready to help you.

Fun

Great game!

Response from developer

Thank you for contacting HFG support. We are glad to know that you liked our game. If you have any clarification or queries regarding this particular game or level, feel free to write here. We will be ready to help you.

Frustrated

I love HFG games but this one freezes in two spots on level 36. It freezes on the safe and iPad. Cant get past them. Hope for fix soon. Have even tried restarting level but that does not work.

Response from developer

Sorry for the inconvenience that happened to you in this game. We have noticed your issue, and now it has been solved. Kindly update our latest version from the store, and your issue will be solved. Kindly reload this level and play from the beginning; your issue will be solved

Gutted

Iโ€™ve loved playing this game, graphics are good, hard and frustrating at times, but that makes it interesting. The main bug I have, is literally a bug, on level 36 I have tried turning things off and on in the menu, I have uninstalled and installed again doing all the levels up to 36 then, again, same happens I canโ€™t go no further, no matter what I try, very sad I can go on to further levels as there is no way of skipping a level if thatโ€™s needed.๐Ÿ˜ 
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Response from developer

Sorry for the inconvenience that happened to you in this game. We have noticed your issue, and now it has been solved. Kindly update our latest version from the store, and your issue will be solved. Kindly reload this level and play from the beginning; your issue will be solved

Ad is blocking play.

I am on level 48. Ad wonโ€™t disappear and also is freezing. Canโ€™t use tools but can navigate in scene.

Response from developer

Sorry for the inconvenience that happened to you in this game. We have noticed your issue and have investigated this level. Can you share the "exact place" in this level where you have been Freezes? so that it will be easier to sort out your issues.

Best game ever

Canโ€™t stop playing this is the best game Iโ€™ve played absolutely no problems ever.

Response from developer

Dear player, Thank you so much for the great ratings. We're delighted to hear such positive words. These kinds of lovely comments are a real boost to our team. If you have any queries or clarifications, Please write here and we are ready to help you.

So glitchy

Glitches started at level 27. If you use the knife too soon it disappears and you don't have it for the second use. You have to restart the level and not use it. Level 28 when you solve the puzzle it hangs and you have to close out the app and reopen. Level 29 you solve all the clues but can't access the microscope to insert the lenses even if you close out & reopen. Deleting this app.
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Response from developer

We are sorry to hear that you are not satisfied with this game. We always aim to deliver a great experience, and we regret it when we donโ€™t meet expectations. First fix the antidote then see the clue on the microscope. In the future, if you need any support, please write here. We are ready to help you.

Enchanting Tales.

It keeps freezing on Level 36. It is impossible to play.

Response from developer

We apologize for the inconvenience this game has given you. This freezing issue happens when the a sound problem. We will solve this problem in the upcoming update. Now please open the game and go to the game settings menu >> turn off sound effects option >> then open the level to play from the beginning your issue will be solved.

Freeze

Just got to level 36 after spending $6.99 for points and the game keeps freezing on me

Response from developer

We apologize for the inconvenience this game has given you. but I really appreciate you bringing this issue to our attention. This freezing issue happens when the a sound problem. We will solve this problem in the upcoming update. Now please open the game and go to the game settings menu >> turn off the sound effects option >> then open the level to play from the beginning your issue will be solved.

Problem

I was having to restart my phone cause the game kept freezing on me. After the fourth time I deleted the app

Response from developer

Sorry for the inconvenience that happened to you in this game. We have noticed your issue. Can you share the extra "level number" where you have been facing the error? So, that it will be easier to sort your issues.

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